Merloren Butts
Customer Service
Platte City,MO
Summary
Dynamic professional dedicated to boosting sales and product excellence. Excellent listener with a talent for fostering customer relationships and trust. Effective team leader who promotes collaboration and shares valuable management insights. Adept in utilizing negotiation and consultative sales skills to secure strong sales results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Affiliate Marketer
Warriors Plus
04.2019 - Current
- I am the sales force of promoting and sailing of other people's product and I receive commissions per sale. Working on various social platforms to promote products, including but not limited to, Facebook, Twitter, Instagram, YouTube, TikTok and Linkedin.
Supervisor
Roxannes Cafe
09.2018 - Current
Social Media Customer Service Representative
TikTok
09.2021 - 01.2022
- Working for Ticktock I maintained a balance between the performing platform of videos and its viewers. I made outstanding replies to the comments and concerns assigned to me for monitoring. I was responsible for keeping timelines on goals and campaign intentions. I was updated on all current operation and procedures. Through research and development continuously improved and grow our respected audience and fans.
Restaurant Manager
IHOP
07.2014 - 10.2018
Outside Sales Representative
Ring Inc
01.2012 - 12.2014
- In prospected customer's homes showing and demonstrating the Kirby household cleaning machine. 100% cold sales. I was a many times holder of the quarterly top salesperson. Door knocking as the form of introducing myself and my product. Convince homeowners to allow me in to demonstrate and sale.
Contract Specialist
Tompkins Hose and Fittings
01.2007 - 12.2012
- I sought out new companies to buy our hydraulic parts to manufacture their trucks, forklifts, tractors and sky lifts. All hydraulic parts I had to be knowledgeable of and its usages and functions. Conducted research and analyzed competitors' products.
- Managed all aspects of departmental inventory management. Conducted research and analyzed competitors' products. Developed new procedures for productivity. Excellent rapport building, presentation, and closing skills. Conceived and executed sales and marketing plans. Conceived, planned and organized store promotions and community events. Generated new accounts and built annual revenues.
Education
Bachelor's degree - Clinical Psychology
Grandview University
Des Moines, IA04.1995
High School Diploma - General Education
East High School
Des Moines, IA05.1989
Skills
Presentation skills
Awards
Social Media Training, 120 hours of training to better myself as a great Social Media Manager.
Certification
Social Media Management
Timeline
Social Media Management
10-2021
Social Media Customer Service Representative
TikTok
09.2021 - 01.2022
Affiliate Marketer
Warriors Plus
04.2019 - Current
Supervisor
Roxannes Cafe
09.2018 - Current
Restaurant Manager
IHOP
07.2014 - 10.2018
Outside Sales Representative
Ring Inc
01.2012 - 12.2014
Contract Specialist
Tompkins Hose and Fittings
01.2007 - 12.2012
Bachelor's degree - Clinical Psychology
Grandview University
High School Diploma - General Education
East High School