Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Merly Barrios

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

4
4
years of professional experience

Work History

Live-Out Nanny

Family Members
Rye, New York
08.2024 - Current
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.

Cashier

Bellefair Kitchen
05.2020 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Operated cash register to record transactions accurately and efficiently.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Cashier

Patisserie Salzburg
Rye, New York
05.2024 - 09.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Server

Mary Ann's
06.2022 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Education

Nursing

Lehman College of The City University of New York
The Bronx, NY
06.2027

High School Diploma -

Port Chester Senior High School
Port Chester, NY
06.2023

Skills

  • Product Merchandising
  • Guest Services
  • Drawer Management
  • Customer Service
  • Customer Complaint Resolution
  • Cash Handling
  • Product Recommendations
  • Customer Satisfaction
  • Cash Management
  • Customer Assistance
  • Creative Thinking

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Live-Out Nanny

Family Members
08.2024 - Current

Cashier

Patisserie Salzburg
05.2024 - 09.2024

Server

Mary Ann's
06.2022 - 09.2022

Cashier

Bellefair Kitchen
05.2020 - Current

Nursing

Lehman College of The City University of New York

High School Diploma -

Port Chester Senior High School

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Merly Barrios