Merly Gonzalez
Worcester,MA
Summary
Reliable Deli Clerk with experience in customer service, food preparation and inventory management. Skilled in maintaining cleanliness and organization of deli area, ensuring compliance with safety regulations. Known for providing outstanding customer service while efficiently handling multiple tasks. Proven ability to contribute positively to team efforts, demonstrating consistent commitment to quality work. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Deli Clerk
price chopper
Worcester, MA
08.2022 - Current
- Greeted customers in a friendly and professional manner.
- Assisted customers with selecting products from the deli case or menu board.
- Prepared all food orders according to customer specifications.
- Offered samples to promote and upsell specials.
- Maintained cleanliness of the deli area and equipment.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Floral Design Salesperson
worcester flower shop
Worcester, MA
10.2020 - 03.2022
- Greeted customers, provided product information and answered questions regarding floral arrangements.
- Assisted customers in selecting appropriate flower arrangements for special occasions such as weddings, funerals and birthdays.
- Created displays featuring seasonal flowers and plants to attract new customers.
- Managed store operations including opening and closing duties, stocking shelves with merchandise, ordering supplies.
- Tracked shipments from suppliers to ensure timely delivery of products to customers.
- Resolved customer complaints promptly in a professional manner ensuring satisfaction at all times.
Education
GED -
Claremont Academy
Worcester, MA05-2021
Skills
- providing great customer service
- Proper food handling
- Food preparation
- Strong verbal communication
- Strong work ethic
- Knowledge of health and safety procedures
- Product stocking
- Proper use of equipment and machinery
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Deli Clerk
price chopper
08.2022 - Current
Floral Design Salesperson
worcester flower shop
10.2020 - 03.2022
GED -
Claremont Academy
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