Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Hobbies and Interests
Disclaimer
Languages
Timeline
Generic

MERLYN ABBY CARDOZO

Houston

Summary

Experienced accounting professional prepared for this role, known for strong analytical skills and precision in financial management. Proven ability to drive results through team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with focus on accuracy and efficiency. Reliable, dependable, and committed to achieving organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Accountant

Ram International
05.2023 - Current
  • Basic Bookkeeping tasks and general administrative tasks as required
  • Maintaining office supplies
  • Managing any general business email, ensuring communication reaches the necessary departments
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Greeted customers, helped locate merchandise and suggest suitable options
  • Check pricing, scanned items, applied discounts, and print receipts to ring up customers
  • Refund payments for return items and processed exchanges to achieve customer satisfaction
  • Collaborated with colleagues to correctly update customers on available items and wait time
  • Manages day to day activities accurately and efficiently through effective task prioritization and great work ethic
  • Works closely with the Manager to effectively achieve a sales plan
  • Assists in maintaining proper inventory levels and audit

Back Office Executive

Shell Gas Station
03.2021 - 09.2021
  • Manage and update databases and files, ensuring accuracy and confidentiality of information.
  • Process and input data, documents, and reports for various departments.
  • Coordinate and communicate with other teams to ensure proper documentation and workflows.
  • Assist in preparing reports, presentations, and other documents as needed.
  • Handle office supplies and inventory, ensuring timely procurement and organization.
  • Process and maintain records of financial transactions, invoices, and receipts.
  • Organize and maintain company records, documents, and files.
  • Perform general office administrative duties like scheduling meetings, preparing reports, and handling incoming calls.
  • Provide clerical support, including managing correspondence, emails, and filing systems.
  • Perform quality checks and resolve discrepancies in data or documents.
  • Assist in the recruitment process by managing applications and scheduling interviews.
  • Assist in various projects and tasks as assigned by the management team.

Account’s Assistant

Karma Group
12.2018 - 10.2019
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.
  • Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting.
  • Matched purchase orders with invoices and recorded necessary information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Provided excellent customer service while handling various billing inquiries from clients, fostering strong client relationships.
  • Maintained an organized filing system for easy access to financial documents, improving overall efficiency.
  • Communicated regularly with customers regarding account questions and issues.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Inspected account books and recorded transactions.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.

Front Office Executive

Hotel Siesta De Goa
08.2017 - 12.2018
  • Maintained strict compliance with security protocols while managing sensitive guest information confidentially and securely.
  • Enhanced guest satisfaction with prompt attention to inquiries and professional communication skills.
  • Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
  • Assisted in training new front office team members, leading to increased productivity and efficiency.
  • Reduced wait times for guests by efficiently managing room availability and reservation changes.
  • Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
  • Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
  • Streamlined front desk operations by implementing efficient check-in and check-out procedures.
  • Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
  • Maintained office machines and equipment within budgets and contacted outside repair personnel to avoid productivity interruptions.
  • Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
  • Worked closely with sales teams on promotional activities aimed at increasing hotel bookings during low occupancy periods.
  • Generated revenue by upselling room upgrades, amenities, and services when applicable to guests'' needs.
  • Handled cash transactions accurately, ensuring proper accounting for daily financial reports.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed rapport with repeat guests, providing personalized service that fostered loyalty to the establishment.
  • Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
  • Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
  • Requested, reviewed, processed and distributed status reports from various team members to executive management according to established workflow processes.
  • Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Audit and Accounts Trainee

Kamlesh B. Kanji & Co.
07.2017 - 07.2017
  • Balanced and submitted financial reports for review and approval.
  • Adapted quickly to new accounting software, enhancing productivity and ensuring seamless integration into daily tasks.
  • Promoted teamwork and collaboration among colleagues, fostering a positive work environment conducive to learning and growth.
  • Assisted in the preparation of monthly financial reports, contributing to informed decision-making and budget planning.
  • Strengthened communication between departments by promptly addressing inquiries related to account balances or transaction details.
  • Improved expense tracking with meticulous categorization of transactions in the accounting software.
  • Collaborated with team members to complete year-end closing procedures, facilitating timely financial statement preparation.
  • Reduced discrepancies in financial records by thoroughly reviewing transaction documentation and resolving variances.
  • Facilitated smooth month-end closing processes by completing all necessary journal entries within deadlines.
  • Enhanced financial accuracy by diligently reconciling bank statements and general ledger accounts.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Intern

Sneha Menon and Associates
05.2016 - 06.2016
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Prepared project presentations and reports to assist senior staff.

Education

BCOM - Financial Accounting Auditing and Taxation

Shree Damodar College of Commerce And Economics
01.2017

HSSC -

Carmel Higher Secondary School
Nuvem, Goa
01.2014

SSC -

St Pius X High School
Orlim, Goa
01.2011

Skills

  • MS Office
  • Quick books
  • Tally ERP9
  • Viewpoint
  • Atrex
  • Accounting and bookkeeping
  • Accounts payable and receivable
  • Bank reconciliation
  • Bookkeeping
  • Account reconciliation
  • Accounts payable
  • Financial statements

Certification

  • H&R Block Tax Course, Completed comprehensive training in tax preparation and filing. Gained proficiency in tax software and compliance with federal and state regulations. Developed skills in customer service and communication through client interactions.
  • Applied Management Accounting, GCCI (Goa Chamber Of Commerce & Industry), Explored advanced topics in budgeting, forecasting, and financial analysis. Developed skills in cost control and performance measurement. Analysed real-world case studies to apply accounting principles in decision-making.
  • Certification Course on Financial Planning, Acquired expertise in investment strategies, retirement planning, and risk management. Developed skills in creating comprehensive financial plans tailored to individual client needs. Gained proficiency in financial analysis and compliance with regulatory standards.
  • Diploma Course In Tally ERP9, Gained proficiency in using Tally ERP 9 for accounting and financial management. Learned to manage inventory, payroll, and taxation within the software. Developed skills in generating financial reports and data analysis for informed decision-making.

Accomplishments

  • Secured third place in essay competition at Intra college
  • Secured first position in shot put at High School

Personal Information

  • Age: 28
  • Date of Birth: 10/17/96
  • Nationality: Indian

Hobbies and Interests

  • Sports (Soccer, Volleyball, Badminton)
  • Gardening

Disclaimer

I hereby declare that the information furnished above is true to the best of my knowledge.

Languages

English
Native or Bilingual
Hindi
Professional Working
konkani
Native or Bilingual

Timeline

Accountant

Ram International
05.2023 - Current

Back Office Executive

Shell Gas Station
03.2021 - 09.2021

Account’s Assistant

Karma Group
12.2018 - 10.2019

Front Office Executive

Hotel Siesta De Goa
08.2017 - 12.2018

Audit and Accounts Trainee

Kamlesh B. Kanji & Co.
07.2017 - 07.2017

Intern

Sneha Menon and Associates
05.2016 - 06.2016

HSSC -

Carmel Higher Secondary School

SSC -

St Pius X High School

BCOM - Financial Accounting Auditing and Taxation

Shree Damodar College of Commerce And Economics

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