Merlyn Koclanes

Versatile I am trained in and have performed as Office Manager, Medical Assistant, Phlebotomist and House Keeping.

My duties as Office Manager: Managing finances and payments of various office accounts, including utilities and office medication and equipment. Hiring and evaluating the performance of employees. Interacting with troublesome/unhappy patients. Interactions and scheduling pharmaceutical representative, and managing providers schedules.

My duties as a Medical Assistant includes= Greeting patients, verifying patients insurance benefits, collecting copays and deductibles.

Measuring and logging patients vital signs.

Administering intramuscular and subcutaneous injections. EKG, ear lavage for removal of cerumen and foreign bodies.

Administration and monitoring inhales Nebulize medication.

Completions of forms necessary for radiologic and laboratory testing.

Collecting specimen samples such as Bacterial, wound and nasal cultures.

Triage of patient and escorting to clinical rooms.

Initiation and completions of prior authorization and referrals.

Answering telephones, calling patients for Dr. patients communications and to arrange appointments.

Cleaning and sanitizing exam rooms upon patients departure.

Skilled Phlebotomist with more than 10 years of experience in fast-paced clinic and patient service centers.. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties.