Merlyn Torres
Albuquerque,NM
Summary
Dynamic Certified Nursing Assistant with a proven track record at the University of New Mexico Hospital, showcasing expertise in patient care and HIPAA compliance. A reliable team player and compassionate caregiver, adept at enhancing patient satisfaction and safety. Demonstrates exceptional organizational skills and a commitment to improving patient health outcomes. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving customers of all backgrounds.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
University of New Mexico Hospital
10.2021 - Current
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Burlington
06.2020 - 02.2021
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
Restaurant Hostess
Mariscos Altamar
11.2018 - 07.2019
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Completed daily side work and opening and closing duties without fail.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Answered customer questions about hours, seating, and menu information.
- Checked in with servers to confirm preparedness before seating customers.
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Education
High School Diploma -
West Mesa High School
Albuquerque, NM05-2020
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Compassionate
- Basic Life Support
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
University of New Mexico Hospital
10.2021 - Current
Cashier
Burlington
06.2020 - 02.2021
Restaurant Hostess
Mariscos Altamar
11.2018 - 07.2019
High School Diploma -
West Mesa High School
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