Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Merna Rizk

Staten Island,NY

Summary

Organized and dependable professional with diverse experience in customer service, office administration, and childcare. Skilled in managing front desk operations, providing exceptional client support, and coordinating schedules. Proven ability to balance multiple responsibilities, from delivering outstanding sales results to ensuring a safe, nurturing environment for children.

Overview

4
4
years of professional experience

Work History

Front Office Assistant

Hana Limo Inc
Staten Island, NY
11.2023 - Current
  • Answering and managing incoming and outgoing calls throughout my 6-8 hour work shift while recording accurate messages for distribution to office staff.
  • Skilled in managing front office tasks such as scheduling appointments, maintaining records, and handling correspondence efficiently.
  • Strong verbal and written communication abilities, with experience in effectively interacting with clients, staff, and management to ensure clear and timely information flow.

Babysitter

Caretaker
Staten Island, NY
05.2022 - Current
  • Care for two 10- and 11-year-old girls during the absence of their parents.
  • Maintain clear communication with parents regarding the children's progress, activities, and any concerns.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Organized various activities, games, crafts and outings to keep children entertained.

Sales Associate

Partycity
Staten Island, NY, NY
09.2020 - 01.2022
  • Addressed customer concerns and resolved issues promptly, ensuring customer satisfaction and fostering repeat business.
  • Demonstrated extensive knowledge of party supplies, decorations, and themed products to guide customers in planning and executing their events.
  • Operated cash registers, processed transactions accurately, and handled cash, credit, and debit payments with efficiency.
  • Worked effectively with team members to achieve sales goals, maintain store cleanliness, and provide support during peak times.

Education

BACHELOR OF SCIENCE - BIOLOGY BS -

College of Staten Island
Staten Island, NY
01.2026

Skills

  • Communication
  • Time Management
  • Customer Service
  • Problem-Solving
  • Organizational
  • Multitasking
  • Retail Store Operations
  • Child Development

Languages

Arabic
Professional

Timeline

Front Office Assistant

Hana Limo Inc
11.2023 - Current

Babysitter

Caretaker
05.2022 - Current

Sales Associate

Partycity
09.2020 - 01.2022

BACHELOR OF SCIENCE - BIOLOGY BS -

College of Staten Island

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Merna Rizk