Merna Shammo
Sterling Heights,MI
Summary
I have 9 years experience e of Front Desk Receptionist , adept in enhancing guest relations through exemplary customer service and efficient time management. Excelled in maintaining a professional environment, leveraging skills in [Software] and telephone etiquette. Demonstrated proficiency in appointment scheduling and bilingual communication, significantly improving office efficiency. I speak Arabic , Chaldean and English.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Basmit Medical Center
12.2017 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answering phone calls, Filling forms
- Good in computers and software.
- Speak Arabic , English and Chaldean.
Education
High School Diploma -
Sterling Heights High School
Sterling Heights, MI05.2015
Skills
- Customer Service
- Time Management
- Telephone Etiquette
- Appointment Scheduling
- Filing
- Guest Relations
- Skilled in [Software]
- Call Routing
- Call forwarding
Timeline
Front Desk Receptionist
Basmit Medical Center
12.2017 - Current
High School Diploma -
Sterling Heights High School
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