Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mernoush Azem

Summary

Talented Project Assistant with 7 years of experience completing various projects in mulptiple fields. Completes tasks quickly and accurately. Diligent in communicating proactively to convey project status.

Overview

9
9
years of professional experience

Work History

Sales Consultant Representative

Havwoods International
Toronto, ON
06.2021 - Current
  • Created detailed sales presentations to communicate product features and market data.
  • Achieved and sustained consistent revenue streams by regularly servicing accounts and connecting with customers to promote new products.
  • Followed up with existing customers to provide additional support and address concerns.
  • Improved sales by 15% by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Maintained records related to sales, returns and inventory availability.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Input credit and debit card payments in POS system to complete purchases.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Workday Support HRIS

AdbaKx LLC
North Brunswick, New Jersey
10.2019 - 03.2021
  • Acted as a first point of contact for general employee inquiries
  • Coordinated with new employees and hiring managers to ensure a smooth onboarding/offboarding process
  • Compiled data and prepared various reports
  • Provided support to ongoing and new HR projects/initiatives as needed
  • Initiated background and reference checks, administered leaves of absence, processed new hire details into HRIS and payroll, submitted offboarding requests, and other HR information updates as needed

Adminitrative Assistant

GTA Luxury Homes
Richmond Hill, Canada
05.2017 - 07.2019
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Handled administrative duties, filing and errands
  • Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
  • Tracked project changes in system with detailed notes to help stakeholders access and analyze key information.

Project Administrative Assistant

CW Henderson Logistics
Toronto, Canada
01.2016 - 06.2017
  • Completed accurate labor estimates for jobs/ Deliveries
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
  • Responded to clients' emails and other correspondence to facilitate communication and enhance business processes

PMO Analyst

Accenture Management Consulting
Mississauga, Canada
08.2014 - 04.2015
  • Updated project plan through MS Project tool, for optimized project management
  • Produced ad hoc reports and documents for senior team members on weekly basis
  • Developed new process for project members' onboarding/offboarding which resulted in higher efficiency and accuracy

Quality Assurance Coordinator

Arctic Chiller Group Ltd
Brampton, Canada
09.2013 - 07.2014
  • Removed system bottlenecks and reduced production cycle time by 28% through streamlining the manufacturing process
  • Produced ad hoc reports and documents for senior team members on a weekly basis
  • Worked directly with management, and the engineering team to brainstorm, discuss strategy and mitigate production related issues

Quality Assurance Associate

Aryabon Engineering Consultants
Tehran, Iran
09.2011 - 04.2013
  • Ensured adherence to Quality, Health and Safety, Good Manufacturing Practice and Good Distribution Practice
  • Provided support to Quality Assurance team in order to ensure compliance with required standards and continued quality improvements
  • Performed documentations for all areas at the pharmaceutical facility

Education

Certificate - Contemporary American Buisiness Practices

Baruch College
New York, NY
08.2019

Associate of Arts - Interior Decorating

Ashworth College
Atlanta, GA
01.2019

Master of Science - Industrial Engineering

Ryerson University
Toronto, Canada
06.2010

Bachelor of Science - Industrial Engineering

Ryerson University
Toronto, Canada
06.2008

Skills

  • Administrative tasks
  • HR Tasks
  • Project management
  • Problem Solving
  • Attention to Detail
  • Time management
  • Report Data analysis, database design and management
  • Excel, Word, Powerpoint, Workday, SQL, Salesforce, Pipedrive

Timeline

Sales Consultant Representative

Havwoods International
06.2021 - Current

Workday Support HRIS

AdbaKx LLC
10.2019 - 03.2021

Adminitrative Assistant

GTA Luxury Homes
05.2017 - 07.2019

Project Administrative Assistant

CW Henderson Logistics
01.2016 - 06.2017

PMO Analyst

Accenture Management Consulting
08.2014 - 04.2015

Quality Assurance Coordinator

Arctic Chiller Group Ltd
09.2013 - 07.2014

Quality Assurance Associate

Aryabon Engineering Consultants
09.2011 - 04.2013

Certificate - Contemporary American Buisiness Practices

Baruch College

Associate of Arts - Interior Decorating

Ashworth College

Master of Science - Industrial Engineering

Ryerson University

Bachelor of Science - Industrial Engineering

Ryerson University
Mernoush Azem