Merren Goings
North Vernon,USA
Summary
Adaptable professional with proven knowledge of provider relations, public health administration, and risk management. Aiming to leverage my abilities to successfully fill the role on your team. Highly motivated professional skilled in data collection, analysis and reporting, with a comprehensive knowledge of health information systems, clinical standards, and regulations. Adept in laboratory protocols and procedures, as well as quality assurance and control. Committed to maintaining the highest standards of safety and patient care. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Assistant
Schneck Family Care
08.2023 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Managed patient intake processes, including scheduling appointments.
- Educated patients on treatment plans, medications, and preventative care measures to promote health literacy.
- Coordinated laboratory tests and imaging studies, facilitating timely diagnosis and treatment decisions.
- Trained new medical assistants on office protocols and procedures to enhance team performance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Measured patient pulse oximetry.
PCT/ CCHT
Davita
10.2021 - Current
- Provided guidance to new staff members on proper techniques for administering hemodialysis treatments safely.
- Participated in meetings with other healthcare professionals to discuss clinical issues, or discussing new ways to improve patient care.
- Providing the best care for patients, making sure they understand their care and treatments.
- Taking care of patients from start to finish. Hooking patients up to the machine, checking on them for the entire treatment, and checking vitals every 30 minutes or when necessary.
- Utilized strong interpersonal and communication skills while providing care to patients with chronic illnesses.
- Evaluated patient response to treatments by monitoring vital signs, laboratory results and other indicators.
- Successfully managed multiple tasks simultaneously while delivering high quality patient care.
- Adapted quickly to changing policies and procedures within the healthcare system.
- Maintained up-to-date knowledge of current standards of practice related to CCHT roles.
Medical Receptionist
St. Vincent Jennings Hospital
- Coordinated patient scheduling to optimize office efficiency and minimize wait times.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
PCT/ CCHT
Fresenius
09.2018 - 10.2021
- Providing best care to patients, making sure they understand their care and treatments.
- Learning multiple new skills, vitals, computer skills with entering all patient information.
- Taking care of patients from start to finish, checking vitals every 30 minutes or when needed.
- Taking needed classes for new skills getting cpr certified and CCHT certified
Cashier/ Costumer Service
Jay C
03.2018 - 09.2018
- Worked with coworkers to complete tasks.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Helping customers with their needs, finding groceries/ taking them out to their car. taking phone calls and checking them out at a timely manner
Education
High School Diploma - undefined
jennings county high school
north vernon, indiana05.2018
Skills
- Management of vital statistics
- Adherence to safety protocols
- Collection of blood samples
- Excellence in patient care
- Preparation of treatment rooms
- Expertise in dialysis treatment
- Standards for infection control
- Telephone communication
- Scheduling of appointments
Certification
Medical Assistance
BLS
TB certification
Timeline
Medical Assistant
Schneck Family Care
08.2023 - Current
PCT/ CCHT
Davita
10.2021 - Current
PCT/ CCHT
Fresenius
09.2018 - 10.2021
Cashier/ Costumer Service
Jay C
03.2018 - 09.2018
High School Diploma - undefined
jennings county high school
Medical Receptionist
St. Vincent Jennings Hospital