Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Merril Lewis

Summary

Friendly Server/ Receptionist with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests and systematically train and support coworkers every day to maximize team success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Banquet and Fine Dining Server

Simply Serving
08.2023 - Current
  • Set up banquet tables and chairs based on event requirements.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Handled food and beverage orders for up to 150 guests, delivering prompt and friendly service.
  • Kept bar presentable and well-stocked to meet customer needs whenever I was assigned as a Bar Attendant.
  • Followed strict recipes and drink measurements to minimize product used.
  • Recruited and trained new servers and barbacks to help maintain talented team.

Barista

Main Street Goodness
09.2022 - 11.2023

- On a average day I took responsibility of the whole store.

- Was in charge of selling things from the bakery.

- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.

- Prepared and served coffee, espresso drinks, blended coffees and teas.

- Used POS system to accurately enter orders and process payments.

Club Lounge Attendant

Mmtententainment
07.2023 - 09.2023

- Engage with everyone that comes in.

- Hype up the crowd.

- Pose for photo ops.

- Made sure celebrities were satisfied.

- Made sure I was having a lot of fun to sell for businesses.

- Promoted the company on my social media.



Front Desk Receptionist

Multiwidecitiservice
04.2022 - 09.2023

- Greeted guests at front desk and engaged in pleasant conversations while managing the check-in process.

- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

- Scheduling and confirming appointments.

- Answered multi-line phone system and transferred callers to appropriate department or staff member.

- Completed data entry and filing to keep records updated for easy retrieval.

- Resolved customer problems and complaints.

Server

The Red Dot
05.2022 - 07.2023

- Fast paced worker and attentive

- Built and maintained cultivated relationships with regular customers by learning and remembering preferences.

- Maintained clean and organized dining areas to uphold restaurant hygiene standards.

- Severed food and beverages promptly with focused attention to customers needs.

Overnight Stocker

Walmart
07.2022 - 01.2023

- Kept work areas clean, neat and organized for optimal productivity and worker safety.

- Removed product from boxes and placed on shelves according to merchandising guidelines.

- Stocked shelves, racks and bins with new or transferred merchandise.

- Assessed floor displays to restock merchandise.

- Gathered assigned merchandise and transported to store floor locations using hand trucks.


Head Server

Back Bar
04.2021 - 12.2022

- Trained new staff on restaurant operations and policies to strengthen performance.

- Fast paced worker and attentive towards customers. remembering preferences

- Built and maintained relationships with regular customers by learning and remembering preferences.

- Helped out with the bar putting together drinks everyday.

- Greeted customers and employees pleasantly and maintained upbeat demeanor.

- Took control of the kitchen when the chef was busy

- Main server of events

- Clean tables and chairs to prepare dining area for next customers.

- Served food and beverages promptly with focused attention to customers needs.

- Worked with POS system to place orders, manage bills, and handle complimentary items.

- Stocked service areas with supplies during slow periods

Cashier

Kohls Department Store
09.2019 - 01.2020

- Worked closely with front-end staff to assist customers.
- Folded merchandise.
- Worked the cash register.

- Worked flexible schedule and extra shifts to meet business needs.

- Restocked and organized merchandise.

- Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Hawthorne Valley Waldorf School
Harlemville NY
06.2020

Skills

    - Attentive

    - Great sense of quality control

    - Relationship Management

    - Staff Training

    - Policy Implementation

    - Lead performer

    - Complex Problem-Solving

    - Up-Selling

    -Opening and Closing Duties

Certification

- Metal Detection Homeland security Certification

- OSHA Safety and Health Training Certification

- Fire Guard Certificate

- Pediatric First Aid CPR and AED Certification

Timeline

Banquet and Fine Dining Server

Simply Serving
08.2023 - Current

Club Lounge Attendant

Mmtententainment
07.2023 - 09.2023

Barista

Main Street Goodness
09.2022 - 11.2023

Overnight Stocker

Walmart
07.2022 - 01.2023

Server

The Red Dot
05.2022 - 07.2023

Front Desk Receptionist

Multiwidecitiservice
04.2022 - 09.2023

Head Server

Back Bar
04.2021 - 12.2022

Cashier

Kohls Department Store
09.2019 - 01.2020

High School Diploma -

Hawthorne Valley Waldorf School
Merril Lewis