Merril Schenkel

Plan and lead weekly lessons about the Jewish Holidays for Kindergarten's

• Nurtured a supportive learning environment for three & four year olds. Balanced academics with free play, large and fine motor activities and social/emotional skills. Communication with parents, co-workers, and children. Write monthly newsletters.

• Helped to develop positive behavior in the classroom. Attended to each child's needs. Decorated bulletin boards and kept classroom neat and orderly.

• Handled a high influx of inbound calls. Responded to customer inquiries and requests and resolved issues professionally. Used strong interpersonal communication skills with customers and department personnel.

• Responsibility's included maintaining and ordering banking forms for Nations Bank. Handling incoming client phone calls regarding design issues, data entry, forms filing, and additional customer service duties.

• I was responsible for the testing and implementation of an Automated Balance Transfer Production System. Processed approximately 500 applications of balance transfer inquiries, trained and assisted data entry operators