Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Work Availability
Work Preference
Software
Interests
Timeline
Generic

Merrill Gil-Santiago

Medical Billing and Collections
Rochelle Park,NJ

Summary

Diligent Billing and Collections Specialist seeking to leverage extensive experience in managing billing procedures and resolving collections issues. Successfully optimized billing processes and improved customer satisfaction by implementing efficient payment solutions. Demonstrated expertise in maintaining accurate financial records and fostering productive client relationships.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Direct Support Professional Caregiver

Nj DDD/ Public Partnership
06.2019 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Human Resources Manager

Private Aid Contractor
01.2021 - 01.2022
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.

911 EMT

Lifestar Rescue
10.2013 - 05.2014
  • Provided 911 medical emergence services for the townships of Irvington, Orange and East Orange NJ
  • Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws

Medical Billing and Collections / EMT Supervisor

ANI Medical Transport
06.2011 - 10.2013
  • Processed all Medicare, private insurance and Logistcare billing
  • Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures
  • Acquired necessary authorization for all transports and procedures
  • Responsible for scheduling all transports for Basic life support patients

Office Administration and EMT

Virgo Medical Services
01.2003 - 06.2011
  • Effectively managed all administrative and operation duties daily
  • Managed EMT's weekly work schedule as well as daily runs
  • Assisted with company marketing to various nursing homes and hospitals
  • Handled Human Resources, including hiring and termination and payroll for 67 employees
  • Responsible for ordering and keeping both office and ambulances fully stocked at all times

Office Manager and Medical Biller

Garden State Surgi Center
03.1992 - 11.2002
  • Managed all billing and collections
  • Retrieved all documentations necessary for pre-certifications needed for surgeries
  • Created and maintained weekly schedules for operating rooms and procedures
  • Responsible for the ordering of all office and medical supplies as needed

Education

Medical Management - Medical office Management

Little Ferry, NJ
01.1999

Computer Applications -

Hudson County Vo-Tech
North Bergen, NJ
01.1990

Skills

  • Collection strategies
  • Dispute resolution
  • Credit and collections
  • Goal oriented
  • Payment posting
  • Accounts receivable management
  • Teamwork and collaboration

Certification

  • Certified Hazmat awareness and Certified Blood borne Pathogen Training, FEMA, East Orange, NJ, 01/01/13
  • Certified CPR Adult / Pediatric / Infant, Bergen County EMS Center, East Orange, NJ, 01/01/13
  • Certified Developmental Disabilities, NJ Learn, East Orange, NJ, 01/01/13
  • OSHA Officer, OSHA, East Orange, NJ, 01/01/07
  • Certified EMT and Certified AED Defibrillator, Bergen County EMS, East Orange, NJ, 01/01/07

Languages

Spanish
Professional Working

Accomplishments

  • Supervised team of 67 staff members.
  • Documented and resolved A/R Collection which led to a 30-45 decrease on A/R report

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leave401k matchPaid time offCompany Culture

Software

Prohance, Cerner, Cisco, Dr chrono, Avaya, iroz, teams, Athena, assurance, epremis, EDI, all insurance portals

Interests

Animal rescue, my children and grandchildren

Timeline

Human Resources Manager

Private Aid Contractor
01.2021 - 01.2022

Direct Support Professional Caregiver

Nj DDD/ Public Partnership
06.2019 - Current

911 EMT

Lifestar Rescue
10.2013 - 05.2014

Medical Billing and Collections / EMT Supervisor

ANI Medical Transport
06.2011 - 10.2013

Office Administration and EMT

Virgo Medical Services
01.2003 - 06.2011

Office Manager and Medical Biller

Garden State Surgi Center
03.1992 - 11.2002

Computer Applications -

Hudson County Vo-Tech

Medical Management - Medical office Management

Similar Profiles

CREATE PROFILE
Merrill Gil-SantiagoMedical Billing and Collections