Merrill Gil-Santiago
Rochelle Park,NJ
Summary
Skilled in providing personalized care. Adept at accurately processing patient data and insurance claims while ensuring compliance with regulations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Proficient in medical terminology, coding systems, and electronic health records, with reliable and efficient work ethic.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Public Partnerships
09.2019 - 02.2026
- Assisted individuals with daily living activities, promoting independence and personal choice.
- Developed personalized care plans to address unique needs of clients effectively.
- Trained new staff on best practices in direct support, fostering a culture of continuous improvement.
Medica Biller and Collecting
Sutherland Golbal
06.2022 - 03.2024
- Processed high-volume billing transactions with accuracy and attention to detail.
- Reviewed and reconciled accounts to ensure compliance with company policies.
- Conducted regular audits of billing records for accuracy and completeness.
911 EMT
Lifestar Rescue
10.2013 - 05.2014
- Provided 911 medical emergence services for the townships of Irvington, Orange and East Orange NJ
- Operated and maintained emergency vehicles in a safe, efficient manner while obeying all traffic laws
Medical Billing and Collections / EMT Supervisor
ANI Medical Transport
06.2011 - 10.2013
- Processed all Medicare, private insurance and Logisticare billing
- Maintained updated knowledge with treatment protocols, response requirements and quality assurance procedures
- Acquired necessary authorization for all transports and procedures
- Responsible for scheduling all transports for Basic life support patients
Office Administration and EMT
Virgo Medical Services
01.2003 - 06.2011
- Effectively managed all administrative and operation duties daily
- Managed EMT's weekly work schedule as well as daily runs
- Assisted with company marketing to various nursing homes and hospitals
- Handled Human Resources, including hiring and termination and payroll for 67 employees
- Responsible for ordering and keeping both office and ambulances fully stocked at all times.
Office Manager and Medical Biller
Garden State Surgi Center
03.1992 - 11.2002
- Managed all billing and collections
- Retrieved all documentations necessary for pre-certifications needed for surgeries
- Created and maintained weekly schedules for operating rooms and procedures
- Responsible for the ordering of all office and medical supplies as needed
Education
Certificate - Medical office Management
Medical Management
Little Ferry, NJ01.1999
Certificate - Computer Applications
Hudson County Vo-Tech
North Bergen, NJ01.1990
Emergency Technician - Emergency Technician
Bergen Emergency Training Center
Paramus, NJ06.2007
No Degree - Home Health Aid
Hone Aid Training Center
Fort Lee03.2012
Skills
- Advanced medical terminology knowledge
- Cool and collected under pressure
- Skilled problem solver
- HIPAA compliance
- Payment posting
- ICD-10 proficiency
- Insurance verification
Certification
- Medical Management Institute , Front End Management
- Bergen County EMS Center, East Orange, NJ 2007 Certified CPR Adult / Pediatric / Infant
- NJ Learn, East Orange, NJ 2014 Certified Developmental Disabilities
- HHA - Home Health Aide
Languages
Spanish
Professional Working
Timeline
Medica Biller and Collecting
Sutherland Golbal
06.2022 - 03.2024
Direct Support Professional
Public Partnerships
09.2019 - 02.2026
911 EMT
Lifestar Rescue
10.2013 - 05.2014
Medical Billing and Collections / EMT Supervisor
ANI Medical Transport
06.2011 - 10.2013
Office Administration and EMT
Virgo Medical Services
01.2003 - 06.2011
Office Manager and Medical Biller
Garden State Surgi Center
03.1992 - 11.2002
Certificate - Computer Applications
Hudson County Vo-Tech
Certificate - Medical office Management
Medical Management
Emergency Technician - Emergency Technician
Bergen Emergency Training Center
No Degree - Home Health Aid
Hone Aid Training Center