Merrill Wiley Russell
Austin,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Real Estate Investor
HomeWay Investments
03.2019 - Current
- Build and maintain relationships with buyers, sellers, and lenders
- Provide exceptional customer service throughout the transaction process
- Address and resolve client concerns and inquiries
- Negotiate favorable terms and prices for property transactions
- Mediate between buyers and sellers to reach mutually beneficial agreements
- Developing marketing strategies to attract buyers and sellers
- Managing budgets and financial planning for fix and flip projects
- Hiring and managing contractors and subcontractors
- Effectively communicating with diverse stakeholders, including clients, contractors, and financial institutions
- Conducting comprehensive market research to identify emerging trends and opportunities
- Maintaining accurate and up-to-date records and documentation
- Writing clear and concise contracts, agreements, and reports
- Analyzing property values and market trends
- Calculating potential returns on investment and profitability
- Analyzing and underwriting deal structures.
Front Office/Insurance Coordinator
Alpine Dental
08.2014 - 05.2019
- Answer phones and schedule appointments with professional demeanor
- Provide exceptional customer service to settle billing and payment disputes with patients and insurance companies
- Calculate and balance end-of-day ledger
- Verify insurance information and calculate patient co-payments
- Promote and sell treatment procedures and products regarding patient needs
- Filling out and submitting claim forms
- Greet and dismiss patients
- Conduct patient recall.
Hygiene/Insurance Coordinator
Signature Smiles Pflugerville
09.2017 - 04.2018
- Resolve patient inquiries providing excellent customer service
- Verify patient insurance and eligibility
- Greet and dismiss patients for a great customer experience
- Answer phones and schedule appointments through Dentrix
- Present treatment plans to patients and accept payments
- Promote and sell treatment procedures with regard to patient needs
- Calculate patient co-pays
- Balance end-of-day accounts receivable deposit slip
- Enter patient data and insurance information with accuracy
- Verify provider credentials with internal team and insurance companies.
Managing/Lead Brand Ambassador
Detour Protein
05.2016 - 01.2018
- Create awareness of the Detour brand
- Conduct product demonstrations
- Maintain professional working relationships with vendors and customers
- Contact vendors in regards to scheduling and inventories
- Coordinate schedules with vendors and team members for the Austin-area projects.
Data Entry/Accounting Assistant
Solomon Page Group (Contract Company: DNT Construction)
06.2014 - 07.2014
- Enter equipment haul timesheets into accounting system
- Organize and enter purchase order data
- Set up material lists by vendor into accounting system
- Organize and enter employee hours into payroll system
- Maintain excel spreadsheets
- Various data entry.
Data Entry/Credentialing Assistant
HealthCare Scouts, Inc. (Contract Company: Cenpatico)
04.2014 - 06.2014
- Audit credentialing files
- Consolidate data in Excel/Access
- Contact healthcare providers to verify provider information
- Provide excellent customer service to providers
- Gather necessary credentialing information from licensing agencies.
Data Analyst/Researcher
CMC eBiz, Inc.
03.2012 - 04.2014
- Data entry
- Google and database research for company data
- Navigate company web-pages for financial information
- Contact organizations requesting financial data (Outgoing calls/emails)
- Maintain excel files and company profiles
- Actively engage and constitute solutions with team members
- Train other team members in proficiency.
Education
Austin Community College
Austin, TX05.2018
BA - Business Administration, Finance
St. Edward’s University
Austin, TX05.2010
High School Diploma -
Austin High School
Austin, TX05.2005
Skills
- Strong negotiation skills with an emphasis on creating win-win scenarios for all parties
- Managing team members to improve overall efficiency
- Organized and skilled in working in a team-oriented and individual competitive nature
- Strong analytical and problem-solving skills
- Trustworthy, reliable and excellent communication skills with commitment to customer service
- Experience in working under pressure and in stressful atmospheres
- Self-starter and ability to adapt to necessary project requirements
- Microsoft Office, Quickbooks
- Typing Skills (60 WPM)
References
- John Russell, Business Consultant, Russell Consulting Group, (512)217-3205, john@therussellconsultinggroup.com
- Carrie Snyder, Realtor, The Patel Group, (425)830-6485, Carrie@thepatelgroupllc.com
- Kat Anderson, Vice President Austin, McKnight Title, (512)201-8701, katanderson@mcknighttitle.com
Timeline
Real Estate Investor
HomeWay Investments
03.2019 - Current
Hygiene/Insurance Coordinator
Signature Smiles Pflugerville
09.2017 - 04.2018
Managing/Lead Brand Ambassador
Detour Protein
05.2016 - 01.2018
Front Office/Insurance Coordinator
Alpine Dental
08.2014 - 05.2019
Data Entry/Accounting Assistant
Solomon Page Group (Contract Company: DNT Construction)
06.2014 - 07.2014
Data Entry/Credentialing Assistant
HealthCare Scouts, Inc. (Contract Company: Cenpatico)
04.2014 - 06.2014
Data Analyst/Researcher
CMC eBiz, Inc.
03.2012 - 04.2014
Austin Community College
BA - Business Administration, Finance
St. Edward’s University
High School Diploma -
Austin High School
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