Merritt Connell

Manage client relationships and attain sales objectives with Fortune 50-500 clients.

• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Deepened relationships with DMV financial institutions

Led the national and regional lending segments that purchased single family mortgages from top 100 financial institutions (~85% of freddie Mac's purchase volume)

Cultivated strong relationships with key internal stakeholders and clients' senior management executives.

• Led cross-functional teams to attain sales objectives and increase client satisfaction.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Demonstrated proficient leadership skills to motivate employees and build competent teams.
• Collaborated with senior management to develop strategic initiatives and long term goals.