Merry Wilson
Fort Collins,CO
Summary
Results-driven Housekeeping Manager with a strong focus on quality assurance, team development, and inventory management. Proven ability to enhance guest satisfaction through effective training and high cleanliness standards.
Overview
11
11
years of professional experience
Work History
Housekeeping Manager
CLazyU Ranch
Granby, CO
08.2021 - 05.2025
- Oversaw daily housekeeping operations, ensuring high cleanliness standards throughout the ranch.
- Developed and implemented training programs for new housekeeping staff, enhancing team performance.
- Managed inventory of cleaning supplies, optimizing stock levels and reducing costs.
- Conducted regular inspections to maintain quality assurance and compliance with health regulations.
- Supervised daily housekeeping operations to ensure cleanliness and organization throughout the facility.
Housekeeping Manager
Silverado Ii Resort & Event Center
Winter Park, CO
08.2014 - 08.2021
- Collaborated with other departments to coordinate special events and maintain guest satisfaction.
- Streamlined cleaning processes, resulting in improved efficiency and reduced turnaround times for room readiness.
- Led weekly staff meetings to communicate updates, address concerns, and foster teamwork among staff members.
- Resolved guest complaints promptly, enhancing overall guest experience and maintaining positive reviews.
Education
GED -
El Centro High School
El Centro, CA05-1978
Skills
Have done cleaning that's how i started moved up to manager through the years
Timeline
Housekeeping Manager
CLazyU Ranch
08.2021 - 05.2025
Housekeeping Manager
Silverado Ii Resort & Event Center
08.2014 - 08.2021
GED -
El Centro High School
30 yrs of housekeeping experience
Started in California, then moved to Colorado continued. Started as a cleaner had my own personal homes i cleaned for plus a construction final phase cleaning company. Moved to Colorado worked for a few condo companies in the Grand County area. Retired last May, looking to supplement my SSI income. Would possibly like to work in Hotel, Motel laundry if possible.