Summary
Overview
Work History
Education
Skills
Timeline
SalesManager
MERRY CHRIS CAGAITAN

MERRY CHRIS CAGAITAN

Scottsdale,USA

Summary

Accomplished Sales Leader with 10 years of proven history surpassing revenue targets and leading top-performing teams. As a Top Sales Manager, I excel at cultivating a winning culture, refining processes, and fostering cross-functional collaboration. A strategic closer and problem-solver, I elevate team performance to drive exceptional results.

Overview

10
10
years of professional experience

Work History

Sales Manager

Paychex Inc
11.2024 - 07.2025

• Awarded #1 SMB Team December 2024; Achieved 372% Revenue and 1,100% Units Attainment.
• Q3 FY'25: 157% Revenue and 484% Units Quota Attainment.
• FY'25: 95% Revenue and 221% Units Quota Attainment; #1 ASO Referring Team in the nation.

•Managed a sales team of 10-12 Account Executives to exceed monthly targets.

Sales Manager

Flare
05.2022 - 08.2024
  • Awarded Top Sales Manager every quarter from Q3 2022 - Q4 2023, demonstrating exceptional leadership and sales acumen.
  • Qualified four times for the "Winner's Dinner," recognized as the top manager in the organization for the quarter.
  • Coach a team of ~12 account executives on sales strategy, pipeline management and achieve monthly targets.
  • Hire new account executives and provide both onboarding and ongoing coaching to ensure their growth and success.
  • Work cross-functionally to strategically solve problems and project manage.

Full Cycle Pilot Sales Manager

Flare
11.2023 - 04.2024
  • Tasked to lead and direct a Full Cycle Pilot Team. Successfully proved pilot program resulting to a company-wide rollout.
  • Managed 12 Account Executives to pilot a full cycle sales approach - combining intake and post intake roles for a better customer experience.
  • Coached and developed varying tenures to exceed target Quota attainment.
  • Increased Key Performance Indicators to show significant profitability for the organization.

Realtor

Century 21
03.2021 - 05.2022
  • Demonstrated strong negotiation skills to close real estate deals.
  • Built long-term relationships with clients by providing exceptional customer service through strong communication skills.

Senior Elite Account Director 4

Yelp.Inc
07.2021 - 03.2022
  • Achieved Top 8 Local Outbound Sales Q4, 2021 in the U.S.A and Puerto Rico.
  • Top Producer on the Floor and #2 in the Region November, 2021.
  • Generated 316% Elite Quota Attainment or Best Month Ever.
  • Banker's Bonus Recipient - $25K in Bonus by averaging over 200% of Elite Quota for 6 consecutive months.

Inside Sales and Hiring Manager

Yelp.Inc
09.2017 - 01.2021
  • Achieved #1 Team in the Phoenix Office February 2019; Grossing over $300k and 145% of Quota.
  • Top Team August 2018; Grossing $212k and 131% of Quota.
  • Top Team November 2018; Grossing 213k and 113% of Quota.
  • Top Team January 2019; Grossing $240k and 134% of Quota.
  • #2 Team March 2019;Grossing $259k and 135% of Quota.
  • #2 Team April 2019; Grossing $288k and 138% of Quota.
  • Over $4.2 Million in booked revenue
  • Managed a sales team of 8-12 reps with varying tenure.
  • Lead and direct team to acquire new SMB clients for Yelp's local, targeted advertising platform.
  • Interviewed, hired, trained, and provided ongoing coaching and mentoring of the Sales Team.
  • Assigned sales territories, created sales goals and activity metrics, and gave performance evaluations.

Senior Elite Local Client Partner 3

Yelp.Inc
04.2017 - 08.2017
  • President's Club 2017 (Top 5% of the Org)
  • Achieved 127% of expected book growth by finding and highlighting market opportunities and helping clients compete in competitive digital space
  • Managed and grew a Book of Business of Post Sales Clients by preventing churn and identifying growth in the business using data analysis and customized recommendations.
  • Onboarded and Educated clients on Yelp advertising tools as it fits into their marketing strategy and goals.
  • Build effective, long term relationships as a trusted advisor, resolve issues and provide quick and high quality service to maintain excellent customer satisfaction.

Senior Elite Account Director 3

Yelp.Inc
03.2015 - 03.2017
  • Presidents Club 2016 (Top 5% of the Org)
  • Booked over 2.3 Million under Local Sales ($20-24,000 Monthly Quota)
  • Consistently achieved 230% of monthly goals.
  • Accomplished 360% of Quota on Best Month.
  • Key Pilot Rep for Rep Assisted Self Serve from 2015-2016
  • Managed the full sales cycle with a pipeline consisting of 150-200 accounts while making 80+ outbound sales calls daily.
  • Steps included: vetting, organizing, strategic outreach, qualifying, working with business owners through Yelp's platform and advertising packages and closing the deal.
  • Educated clients through the power of Yelp's online advertising.
  • Mastered Salesforce software to create a smooth sales cycle from discovery to close.

Education

Bachelor of Arts (B.A.) - International Studies

UNIVERSITY OF WASHINGTON
06.2014

Bachelor of Arts (B.A.) - Spanish

UNIVERSITY OF WASHINGTON
06.2014

Skills

  • Multilingual in English, Spanish and Tagalog
  • Proficient in Microsoft and Salesforce tools
  • Relationship Building and Effective Communication through Verbal and Writing
  • Sales team training

Timeline

Sales Manager

Paychex Inc
11.2024 - 07.2025

Full Cycle Pilot Sales Manager

Flare
11.2023 - 04.2024

Sales Manager

Flare
05.2022 - 08.2024

Senior Elite Account Director 4

Yelp.Inc
07.2021 - 03.2022

Realtor

Century 21
03.2021 - 05.2022

Inside Sales and Hiring Manager

Yelp.Inc
09.2017 - 01.2021

Senior Elite Local Client Partner 3

Yelp.Inc
04.2017 - 08.2017

Senior Elite Account Director 3

Yelp.Inc
03.2015 - 03.2017

Bachelor of Arts (B.A.) - Spanish

UNIVERSITY OF WASHINGTON

Bachelor of Arts (B.A.) - International Studies

UNIVERSITY OF WASHINGTON