Mersadies Kohanes
Southhaven,MS
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Cashier, Night supervisor
Mckay’s Market
Coos Bay, Oregon
03.2019 - 03.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Coached team members to increase productivity and reduce workplace accidents.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Supervised and led employees to maintain productivity and customer service levels.
- Fostered a team-oriented environment to increase morale and productivity.
Deli, Cashier
Davey Jones Locker
Charleston, Oregon
09.2017 - 05.2018
- Greeted customers and provided excellent customer service.
- Maintained clean, customer-focused environment in-store to deliver exceptional customer experiences.
- Collected cash, check and credit card payments from customers and balanced cash drawer after each shift.
- Checked customer ages before cigarette or alcohol purchases and allowed sale only if within legal age limits.
- Delivered prompt, efficient and courteous customer service to create loyal, repeat business.
- Built and maintained productive relationships with employees.
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
- Ensured compliance with health regulations by following all safety procedures when handling food items.
Tanning Attendant
Skin Deep Tanning
North Bend, Oregon
06.2017 - 10.2017
- Performed administrative duties such as scheduling appointments, processing payments, and maintaining client records.
- Inspected beds for any damage or malfunctioning parts before allowing customer usage.
- Operated cash register to process transactions accurately and efficiently.
- Greeted customers, answered questions and provided product recommendations.
- Maintained a clean work area to ensure customer comfort and safety.
- Ensured all company policies were followed in regards to safety regulations, customer service standards.
- Answered phone calls promptly and professionally while providing accurate information regarding services offered.
- Resolved customer complaints quickly and effectively.
- Provided detailed instructions on tanning bed use and safety procedures.
- Managed multiple tasks simultaneously while remaining organized and efficient.
- Demonstrated a high level of professionalism at all times when interacting with customers.
- Cleaned and sanitized equipment after each customer's use.
- Assisted management team with special projects as needed.
Education
Marshfield High School
01.2017
Southwestern Oregon Community College
Coos Bay, ORSkills
- Customer service excellence
- Decision-making capabilities
- Sales expertise
- Merchandise Restocking
- Organizational abilities
- Conflict Resolution
- Cash Register Operation
- Operations Support
- Policy and Procedure Enforcement
- Team motivation
- Problem-Solving
- Motivational Leadership
- Strong verbal and written communication
- Professional Appearance
- Positive Attitude
- Flexible Schedule
References
Available upon request
Timeline
Cashier, Night supervisor
Mckay’s Market
03.2019 - 03.2024
Deli, Cashier
Davey Jones Locker
09.2017 - 05.2018
Tanning Attendant
Skin Deep Tanning
06.2017 - 10.2017
Marshfield High School
Southwestern Oregon Community College