Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Personal Information
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MERT YARSOY

Miami,FL

Summary

Senior QA Automation Engineer and SDET with 7+ years of experience designing, building, and operating web, UI, API, POS, KDS, and enterprise portal automation. Specializes in performance-focused test optimization, Java, Selenium WebDriver, RestAssured, Cucumber/Gherkin, Eggplant Functional, Eggplant DAI, SenseTalk, Oracle Simphony, and evidence-driven test engineering. Collaborative and results-driven across software development and quality assurance projects, delivering resilient, configuration-driven automation for Popeyes restaurant technology, from digital-ordering APIs and menu catalogs to store systems, remote endpoints, and operational portals.

Overview

3
3
Languages
1
1
Certification
8
8
years of professional experience

Work History

Senior QA Automation Engineer

Restaurant Brands International - Popeyes
Miami, FL | On-site | Full-time
04.2025 - Current
  • Architect and evolve enterprise UI, API, POS, KDS, portal, and endpoint automation for Popeyes operational and digital-ordering systems using Java, Selenium, Cucumber, RestAssured, Eggplant Functional/DAI, and SenseTalk.
  • Designed reusable Eggplant Functional and DAI automation for Oracle Simphony POS, KDS, and PMC workflows across independent lab environments, covering database refresh, version verification, employee login and clock-in recovery, menu navigation, payment, receipt validation, coupon lookup, MI Availability regression, KDS handoff/bumping, and PMC/KDS monitoring.
  • Built OCR-driven menu-panel and POS-key regression coverage that adapts to changing menu layouts and drink-size variants, captures live evidence, and identifies cross-lab differences without brittle hard-coded checks.
  • Implemented state-aware recovery for inherited POS sessions, open orders, popup/error dialogs, cancelled transactions, printing issues, employee keypad states, and primary/backup KDS controls to protect unattended end-to-end reliability.
  • Developed a configuration-driven Java API platform that synchronizes Popeyes Published and release-branch menu data from Sanity CMS, generates verified GuestPriceOrder payload fixtures, and maintains separate catalog lanes for Published and in-flight releases.
  • Created a Profile Web runner for catalog or release, target lab, service mode, quantity, payment profile, time window, and case selection; added job orchestration, safe start/stop behavior, lab isolation, root-cause diagnostics, and evidence-backed reporting.
  • Engineered GuestPriceOrder API validation from payment configuration through pricing, commit, and polling, with payload and PLU preflight checks, API/UI payload parity, circuit breaking, failure classification, redaction, and Allure/HTML evidence across NCR, SICOM, and Simphony paths.
  • Automated Oracle EMC Portal entry and payment-owner assignment/unassignment with secure RDP access, Page Objects, exact-target manifests, idempotent decision logic, checkpoint/resume controls, and audit reporting for Account Holder and Account workflows.
  • Built secure, MFA-aware portal automation for endpoint script deployment and exact-version validation across 13K+ managed agents; dynamically correlates deployment jobs to result rows and produces fail-closed CSV, XLSX, Markdown, and screenshot evidence for every device observation.
  • Established evidence-first quality operations using reusable Page Objects and SubTests, structured PASS/WARNING/ERROR diagnostics, screenshots, execution histories, and Git-based delivery runbooks for managed and nightly automation.
  • Project Scope: Integrated restaurant technology quality engineering across Oracle Simphony POS/KDS/PMC, digital ordering, CMS catalog APIs, payment-owner portals, and managed endpoint fleets.

QA Automation Test Analyst

Restaurant Brands International - Popeyes
Miami, FL | On-site | Full-time
04.2024 - 04.2025
  • Automated POS, Kitchen Display System, and camera-interface workflows with Eggplant Functional and SenseTalk, including image-based UI validation, SUT connection management, and Eggplant DAI-run orchestration.
  • Designed Java/Selenium Page Object Model automation and REST API validation with Postman and RestAssured for front-end, back-end, functional, regression, and end-to-end test coverage.
  • Integrated Maven, Git, TestNG, JUnit, Cucumber, reporting, and test-framework documentation to support repeatable execution and continuous improvement.
  • Project Scope: Restaurant operations validation across live POS, KDS, and camera interfaces, complemented by UI, REST API, and repeatable test-execution automation.

QA Analyst

Restaurant Brands International
Miami, FL | On-site | Contract
07.2023 - 04.2024
  • Validated first-party and third-party order injections through POS vendor and KDS platforms, supporting continuous regression coverage for restaurant digital-ordering integrations.
  • Authored user stories, acceptance criteria, test cases, troubleshooting guides, and release-readiness documentation; executed smoke, functional, exploratory, UI, regression, and UAT testing.
  • Partnered with development and POS-vendor teams to investigate defects, validate integrations, and maintain operational quality across restaurant environments.
  • Project Scope: First- and third-party digital order-injection integrations from commerce systems into POS-vendor and KDS workflows.

Software Development Engineer in Test

Ticketmaster
Austin, TX | Remote | Contract
10.2020 - 05.2023
  • Developed and maintained Java-based Selenium Page Object Model and BDD/Cucumber automation for web ticketing workflows, including functional, smoke, regression, front-end, back-end, and end-to-end coverage.
  • Validated REST APIs with Postman and RestAssured, mapped JSON responses to Java objects, and implemented assertions for service behavior and response quality.
  • Used Maven, Git, Jenkins, Jira, JUnit, and test reporting to support CI-driven execution, defect tracking, framework documentation, and repeatable quality delivery.
  • Project Scope: Web-based ticketing-platform automation for customer ticketing workflows, ticket-buying patterns, varied event and ticket types, and service/API behavior.

Quality Assurance Analyst

Bright Health
Weston, FL | Hybrid | Contract
07.2018 - 09.2020
  • Built and executed Java/TestNG/Selenium Page Object Model automation for a member portal, covering functional, smoke, regression, UI, API, and end-to-end scenarios.
  • Performed REST API validation with Postman and RestAssured; generated test reports with failed-scenario screenshot evidence and documented framework and training materials.
  • Collaborated with developers and business analysts across the SDLC and STLC, applying locator strategy, exploratory testing, defect analysis, and quality assurance practices.
  • Project Scope: Quality automation for the Bright Health member portal, covering member-facing web workflows, REST APIs, and end-to-end regression coverage.

Education

Certification - Computer Science

Harvard Business School Online
Boston, MA

Diploma - Mechanical Engineering

Istanbul Bilgi University
Istanbul, Turkey

Diploma - undefined

Terakki Vakfi Okullari

Skills

  • Automation and BDD: SDET, Software Automation Tester, Java, Selenium WebDriver, Selenium Testing, WebDriver, Page Object Model (POM), Cucumber/BDD, Gherkin, TestNG Framework, JUnit, Test-Driven Development (TDD), Object-Oriented Programming (OOP), Eggplant Functional, Eggplant DAI, SenseTalk, OCR, Image-Based Testing
  • API and Data: REST APIs, RESTful API Testing, GraphQL, RestAssured, Postman API, Swagger, JSON, JDBC, API Contract Testing, Payload Validation, GuestPriceOrder, Sanity CMS Catalogs, PLU and Price Validation, Oracle, MySQL
  • Restaurant and Enterprise Systems: Oracle Simphony POS, KDS, PMC, EMC Portal, Digital Ordering, Order Injection, RDP/VNC, Endpoint Deployment, Script Jobs, Version Validation
  • Quality Assurance Practices: QA Automation, Test Automation, Test Automation Frameworks, Automation Frameworks, UI Testing, API Testing, Manual Testing, Functional Testing, Regression Testing, Smoke Testing, Exploratory Testing, User Acceptance Testing (UAT), End-to-End Testing, Test Execution, Test Cases, Test Case Development, Defect Life Cycle
  • Delivery and Collaboration: Agile Methodology, Agile Scrum Methodologies, Software Development, Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Software Quality Assurance, QA Methodologies Mastery, Test Methodologies, Problem Solving, Continuous Improvement, Project Management, Mondaycom, Jira, Slack, Git Version Control, Continuous Integration, CI/CD, Test Reporting
  • Engineering and Quality Operations: Maven, Git, GitHub, Jenkins, SQL, Apache POI, IntelliJ IDEA, PowerShell, XML-RPC, Allure, CSV/XLSX/Markdown Reporting, Evidence Capture, Checkpoint/Resume, Failure Diagnosis, Sensitive Data Redaction
  • Additional Testing: Appium Mobile Testing, Python, HTML, Computer Science Education, Objects and APIs

Certification

  • CS50's Introduction to Programming with Python Certificate from Harvard University
  • CS50's Introduction to Computer Science Certificate from Harvard University
  • BYJU'S OOP's in Java, BYJU'S Front End Development - HTML
  • LinkedIn Java Essential Training: Objects and APIs
  • CodeIn Academy Java Programming: Beginner to Advanced Level
  • LinkedIn Learning Selenium

LANGUAGES

English - Full professional proficiency
Turkish - Native or bilingual proficiency
German - Limited working proficiency

Timeline

Senior QA Automation Engineer

Restaurant Brands International - Popeyes
04.2025 - Current

QA Automation Test Analyst

Restaurant Brands International - Popeyes
04.2024 - 04.2025

QA Analyst

Restaurant Brands International
07.2023 - 04.2024

Software Development Engineer in Test

Ticketmaster
10.2020 - 05.2023

Quality Assurance Analyst

Bright Health
07.2018 - 09.2020

Diploma - undefined

Terakki Vakfi Okullari

Diploma - Mechanical Engineering

Istanbul Bilgi University

Certification - Computer Science

Harvard Business School Online

Personal Information

Title: Senior QA Automation Engineer | SDET | POS, KDS, API, and Enterprise Workflow Automation
MERT YARSOY