MERTIECA I EDDINGS
NACOGDOCHES,TX
Summary
Seeking a Position in the production industry as an Assembler/ Helper in a major corporation, with opportunity for advancement.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Hibbet Sports
01.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Conducted performance evaluations and provided constructive feedback to employees.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Pallet Jack Operator
Pilgrim's
05.2021 - 11.2022
- Improved warehouse efficiency by skillfully operating pallet jacks for transporting materials and organizing inventory.
- Transported products with electric pallet jack to prepare for shipping.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Verified label displays for accuracy of box content.
Leadperson
Pilgrim’s
12.2017 - 08.2020
- Conducting an Orderly Start-up
- When schedule is presented, Calculations are done accordingly
- Packing materials are then ordered based off Calculations
- I am to ensure that all team members are prepared for start-up
- Throughout the shift, Department is then monitored and Properly Running
- Make proper adjustments for the department in case of any absenteeism
- Make sure all USDA regulations are being followed
- Responsible for maintaining Safety procedures
- End of shift ensure that all orders were executed
- Maintain a sanitary work place at beginning of shift and end of shift
- As an authorized Lead I am also to maintain an unhostile work environment and executing 'People First'
Wing Rounder
Pilgrim’s
07.2017 - 12.2017
- Remove all 1st and 2nd shoulder wings from the breast
- Remove all trim from the wing and carcass
- Work at a line speed of 35 birds per minute
- Use required PPE and follow all safety guidelines of the company
- Qualifications: (Required/Desired)
- Able to learn and utilize proper cut
- Stand duration of shift all scheduled hours
- Able to work at a quick, steady, and repetitive pace
Cashier
Kroger
10.2011 - 05.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments
Customer Service
Etech
01.2009 - 01.2011
- Conducting an Orderly Start-up
- When schedule is presented, Calculations are done accordingly
- Packing materials are then ordered based off Calculations
- I am to ensure that all team members are prepared for start-up
- Throughout the shift, Department is then monitored and Properly Running
- Make proper adjustments for the department in case of any absenteeism
- Make sure all USDA regulations are being followed
- Responsible for maintaining Safety procedures
- End of shift ensure that all orders were executed
- Maintain a sanitary work place at beginning of shift and end of shift
- As an authorized Lead I am also to maintain an unhostile work environment and executing 'People First'
Education
1 year -
Angelina College
Lufkin, Texas1.05 year -
Devry University
Irving, TexasSkills
- Hard worker
- Excellent communication skills
- Able to work with or without supervision
- Quickly learn procedures and methods
- Self-motivated
- Assertive
- Goal oriented
- Desktop Publishing
- Email Software
- Internet Browser
- Peripheral Devices
- Personal Computers
- Presentation Software
- Team motivation
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Retail Operations
- Employee Scheduling
- Employee performance evaluation
- Orientating and training
- Employee engagement
- Customer service and satisfaction
- Product and service knowledge
- Compliance understanding
- Closing oversight
- Rewards program oversight
- Customer Service
- Team Leadership
- Decision-Making
- Problem-Solving
Timeline
Assistant Manager
Hibbet Sports
01.2023 - 06.2024
Pallet Jack Operator
Pilgrim's
05.2021 - 11.2022
Leadperson
Pilgrim’s
12.2017 - 08.2020
Wing Rounder
Pilgrim’s
07.2017 - 12.2017
Cashier
Kroger
10.2011 - 05.2017
Customer Service
Etech
01.2009 - 01.2011
1 year -
Angelina College
1.05 year -
Devry University
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