Merveille Keme

• Developed and implemented age-appropriate curriculum fostering cognitive and social development.
• Led daily classroom activities promoting a safe, engaging learning environment for infants.
• Monitored and assessed developmental milestones to tailor individualized learning experiences.
• Collaborated with parents to provide updates on child progress and address concerns.
• Maintained accurate documentation and followed licensing and safety regulations
  
• Demonstrated strong organization, responsibility, and attention to detail
  
  

• Provided friendly, professional customer service in a high-volume sales

• Managed large cash transactions accurately using quick mental math

•Maintained a clean, organized work area to ensure safety and a positive customer experience

•Built repeat customer relationships through reliability and strong product knowledge

•Adapted quickly to fast-paced, crowded environments while remaining focused and efficient

• Led team in delivering exceptional customer service, ensuring satisfaction and loyalty.

• Trained new employees on operational procedures and customer interaction protocols.

• Resolved customer complaints efficiently, enhancing overall service quality.

• Monitored staff performance, providing feedback to improve productivity and engagement.

• Assisted customers in person and by phone with orders, requests, and concerns

• Processed payments and ensured customer satisfaction in a fast-paced setting

•Developed strong multitasking, communication, and problem-solving skills