Mervyn Sandoval
Associate Customer Success Rep
Pasadena,CA
Summary
Great independent worker who’s quick to adapt in a fast paced environment while efficient as effective. Thrive well under pressure and prioritize work to meet deadlines while collaborating with peers to achieve. Analytical problem solver Activities My passion is to be a tool in the development of other peoples success.
Overview
9
9
years of professional experience
Work History
ASSOCIATE CUSTOMER SUCCESS REP
Wells Fargo
02.2016 - Current
- Strong knowledge of products while using all available resources within portals
- Assist clients with online banking remote guidance and debit card usage
- Ensure to stay in line of business guideline and complete all compliance
- Maintain companies reputation and mediate any loss while navigating multiple systems and applications.
Revenue Analyst
IPC Health
09.2013 - 02.2016
- Duties required responding to emails, and inquiries
- Contacting insurance provider and approving policies
- Oversea new entries responding punctually on time
- Providing support to clients and Co workers by assisting along projects while utilizing Microsoft office.
Education
Medical - BILLING
ITT Tech Institute
diploma - undefined
Hollywood High school
Skills
Excellent communications (verbal/written)undefined
Timeline
ASSOCIATE CUSTOMER SUCCESS REP
Wells Fargo
02.2016 - Current
Revenue Analyst
IPC Health
09.2013 - 02.2016
Medical - BILLING
ITT Tech Institute
diploma - undefined
Hollywood High school
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