Summary
Overview
Work History
Education
Skills
Languages
Languages
References
Timeline
Generic

Merwa Alchaar

Pleasant Prairie,WI

Summary

Committed job seeker with a history of meeting company needs and surpassing expectations with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Lead Sales Advisor

Best Buy
Kenosha, WI
10.2022 - Current
  • Provided leadership and direction to sales team members, ensuring all goals were met on time.
  • Developed innovative strategies for increasing customer loyalty and satisfaction.
  • Conducted weekly meetings with sales team members to review progress and develop new objectives.
  • Assisted customers in selecting appropriate products or services that best suit their needs.
  • Supervised daily operations of the sales department including hiring, training staff and assigning tasks, duties.
  • Identified areas needing improvement within the sales process and developed solutions accordingly.
  • Resolved escalated customer complaints in a professional manner while striving for complete customer satisfaction.

Behavioral Technician

Sonnenberg Consultants
Pleasant Prairie, WI
07.2022 - 10.2023
  • Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
  • Monitored client progress and documented data on a daily basis.
  • Collaborated with other professionals to provide comprehensive care for each client's unique needs.
  • Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
  • Observed client interactions with peers and provided feedback as needed.
  • Developed positive relationships with clients and their families to ensure successful treatment outcomes.
  • Maintained accurate records of all services rendered according to agency policies and guidelines.

HR Assistant

Core Connect
Racine, WI
01.2018 - 01.2020
  • Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
  • Managed employee onboarding program for new hires ensuring completion of all required documents.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
  • Tracked performance metrics such as retention rate or absenteeism rate among others for use in strategic planning sessions.
  • Prepared and posted job openings to appropriate job sites and newspapers.
  • Conducted job applicant background checks in accordance with policy and procedures.

Education

Some College (No Degree) - Computer Science

University of Wisconsin - Parkside

Skills

  • Leadership & Management
  • Multi-tasking
  • Strategic Planning & Time Management
  • Analytical
  • Emotional Intelligence
  • Adaptability
  • Meticulously Detail Attentive
  • Crisis Control

Languages

  • English
  • Arabic
  • Turkish

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual
Turkish
Limited

References

References available upon request.

Timeline

Lead Sales Advisor

Best Buy
10.2022 - Current

Behavioral Technician

Sonnenberg Consultants
07.2022 - 10.2023

HR Assistant

Core Connect
01.2018 - 01.2020

Some College (No Degree) - Computer Science

University of Wisconsin - Parkside

Similar Profiles

CREATE PROFILE
Merwa Alchaar