MERY DOMINGUEZ DUNLAP
Harker Heights
Summary
Dedicated United States Army Veteran with extensive experience in delivering high-quality patient care, developed through rigorous training and hands-on practice in clinical and field environments. Expertise in patient assessment, clinical operations, and emergency medical treatment, complemented by a proven track record of leading teams under pressure while maintaining confidentiality and professionalism. Recognized for developing efficient processes that align with organizational goals, fostering collaboration, and driving strategic objectives. Committed to leveraging strong problem-solving skills and a proactive approach to enhance team success and contribute to exceptional healthcare services.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Care Specialist
United States Army
08.2021 - Current
- Led medical readiness and trauma response operations. Provided frontline medical care, trained personnel, and ensured continued operations during field exercises. With over two years of hands-on clinical experience in a fast-paced Army outpatient clinic. Proven ability to deliver high-quality patient care, support medical providers, and manage clinical operations with precision and professionalism. Experienced in performing patient assessments, administering medications and immunizations, and maintaining accurate medical records. Known for attention to detail, strong communication skills, and commitment to patient confidentiality and team readiness.
- Triaged and assessed an average of 20-30 patients daily, recording vital signs and chief complaints to assist provider diagnosis.
- Administered over 500+ immunizations and medications with 100% accuracy and adherence to safety protocols.
- Supported 6+ healthcare providers across multiple specialties, assisting with minor procedures and outpatient care.
- Maintained 100% accurate documentation in JLV, Genesis, and MEDPROS for over 2,500 patient encounters.
- Conducted and managed inventory of 1,500+ medical supply items, reducing stock shortages by 25% through proactive resupply.
- Participated in 10+ mass readiness events (PHAs, SRPs, vaccination clinics), helping process over 2,500 service members.
- Trained and mentored 3 junior medics, improving clinic workflow efficiency and ensuring standardization of procedures.
- Coordinated and tracked 1,500+ lab orders and specialist referrals, contributing to improved patient follow-up compliance.
- Assisted with the set-up and maintenance of 5 exam rooms, ensuring full compliance with Army infection control standards.
- Completed over 80 hours of continuing medical education, maintaining current EMT-B certification and clinical competencies.
- Managed 3,000 patient records while demonstrating strict adherence to HIPAA guidelines and Army medical policies, with zero incidents of data breach or non-compliance.
- Enhanced patient satisfaction through compassionate care and open communication.
- Established trust with patients by demonstrating a genuine concern for their wellbeing and maintaining open lines of communication throughout the treatment process.
- Responded swiftly to field emergencies under challenging conditions while maintaining composure under pressure.
- Delivered emotional support to patients and families.
- Provided exceptional customer service to patients, resulting in increased patient retention and loyalty.
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Provided exceptional customer service by addressing patient inquiries with empathy and professionalism.
Sushi Chef
Hanabi Sushi
02.2021 - 08.2021
- Prepared high-quality seafood, rice and ingredients for sushi.
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maintained well-organized mise en place to keep work consistent.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Supported front-of-house staff during busy periods by efficiently executing orders according to guest specifications.
- Demonstrated versatility in the kitchen by preparing various Japanese cuisine dishes beyond sushi, such as sashimi, ramen, and tempura.
- Maintained high standards of food safety and hygiene, leading to consistently high health inspection scores.
- Increased customer satisfaction, attentively accommodating dietary restrictions and preferences.
- Achieved high levels of customer loyalty, with many patrons returning for personalized service and culinary consistency.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Health Sciences
American Military University
Charles Town, WV01.2025
Associate of Science - Dental Hygiene
Austin Community College
Austin, TX05-2027
Skills
- Bilingual communication skills in English and Spanish
- Ensuring confidentiality in patient care
- Mentorship development
- Rapid Decision-Making Under Pressure
- Monitoring of vital signs
- Effective verbal communication
- Patient knowledge enhancement
- Collaborative Care & Coordination
- Adaptability & Flexibility
- Critical Thinking and Problem Solving
- Leadership in High-Stress Environments
- Empathy & Patience
Certification
- Emergency Medical Technician (EMT-B) (2022- Present)
- Certified Basic Life Support (2022 - Present)
Timeline
Health Care Specialist
United States Army
08.2021 - Current
Sushi Chef
Hanabi Sushi
02.2021 - 08.2021
Associate of Applied Science - Health Sciences
American Military University
Associate of Science - Dental Hygiene
Austin Community College
Similar Profiles
Zena HernandezZena Hernandez
Military Police Officer at United States Army/United States Army ReservesMilitary Police Officer at United States Army/United States Army Reserves
Ann Q. PhamAnn Q. Pham
Drill Sergeant at United States Army Reserve, United States ArmyDrill Sergeant at United States Army Reserve, United States Army
Travis TorrelloTravis Torrello
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Alexa HalseyAlexa Halsey
Server Manager at Little Italy-italian Restaurant & PizzeriaServer Manager at Little Italy-italian Restaurant & Pizzeria