Mery A Duque
Jacksonville,FL
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Prep Line Cook
V Pizza
09.2023 - Current
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
Waitress Supervisor
On Charcoal Restaurant
08.2022 - 09.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
Administrative Assistant
Koksmobler
07.2020 - 02.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Collected, validated, and distributed information to employees.
- Maintained daily report documents, memos and invoices.
Education
Bachelor of Science -
U.E "Gran Colombia"
Quito, Ecuador07.2020
Skills
- Verbal and written communication
- Customer Service
- Complex Problem-Solving
- Document Preparation
- Calendar Management
- Service prioritization
Languages
Spanish
Native or Bilingual
Timeline
Prep Line Cook
V Pizza
09.2023 - Current
Waitress Supervisor
On Charcoal Restaurant
08.2022 - 09.2023
Administrative Assistant
Koksmobler
07.2020 - 02.2022
Bachelor of Science -
U.E "Gran Colombia"
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