Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Meryan Mellado

Meryan Mellado

Houston

Summary

Bilingual retail management professional with a proven track record of driving store success through effective leadership. Recognized for fostering collaborative team environments and consistently achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and delivering exceptional customer service.

Overview

7
7
years of professional experience

Work History

STORE MANAGER

AT&T
01.2022 - Current
  • Staff Management:
  • Hiring, training, and supervising store staff
  • Scheduling employees to meet operational needs
  • Performance evaluations and employee development
  • Addressing employee concerns and resolving conflicts
  • Sales and Customer Service:
  • Driving sales to meet targets and maximize profitability
  • Ensuring excellent customer service standards are maintained
  • Handling customer complaints and resolving issues
  • Inventory Management:
  • Monitoring stock levels and ordering merchandise
  • Managing inventory to prevent overstocking or shortages
  • Implementing strategies for efficient product placement and display
  • Operational Management:
  • Maintaining store cleanliness and appearance
  • Adhering to company policies and procedures
  • Managing store budget and financial reporting
  • Implementing security measures to protect store assets
  • Leadership and Decision Making:
  • Setting clear goals and expectations for the team
  • Motivating and inspiring staff to achieve sales goals
  • Analyzing sales data and making adjustments to strategies as needed
  • Adapting to changing market conditions and customer needs
  • Required skills for a store manager:
  • Strong leadership and communication skills
  • Excellent customer service abilities
  • Retail operations knowledge and experience
  • Inventory management skills
  • Ability to manage budgets and financial reporting
  • Problem-solving and decision-making capabilities
  • Ability to work effectively under pressure
  • Trained and mentored team members, fostering a culture of continuous improvement and accountability.
  • Directed daily operations, ensuring seamless customer service and adherence to corporate policies.

SALES CONSULTANT

SAVE ON MATTRESSES
01.2020 - 01.2022
  • Provided exceptional customer service and drive sales.
  • Participated in assigned training and development initiatives to remain current on products, offerings and programs.
  • Assisted the management team to ensure the store is properly merchandised and the correct case is displayed in store is properly and the correct displayed in store. inventory management.

SUPERVISOR

CONTRACTOR SUPPORT GROUP LLC
01.2018 - 01.2020
  • In charge of organizing work tools for employees to use everyday
  • Responsible for higher complexity tasks with minimal oversight
  • Enforcing performance guarantees and remedies, where necessary, to maintain a high level of performance.
  • Coordinated the work of multiple sub-contractors and crews by implementing and enforcing site polices, including a strict safety program.
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.

Education

GRAPHIC DESING -

UNIVERSIDAD RAFAEL BELLOSO
01.2017

GED -

Lone Star College
01.2013

Skills

  • Adobe Photoshop proficiency
  • Vector graphic design expertise
  • Customer relations
  • Store operations
  • Outstanding communication skills
  • Employee training
  • Recruiting and hiring
  • Policies and procedures
  • Staff management
  • Problem-solving
  • Customer service
  • Multitasking and organization

LANGUAGES

SPANISH
ENGLISH

Timeline

STORE MANAGER

AT&T
01.2022 - Current

SALES CONSULTANT

SAVE ON MATTRESSES
01.2020 - 01.2022

SUPERVISOR

CONTRACTOR SUPPORT GROUP LLC
01.2018 - 01.2020

GRAPHIC DESING -

UNIVERSIDAD RAFAEL BELLOSO

GED -

Lone Star College

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