Meryem Allaoui
Language Translator
Ruskin,FL
Summary
A dedicated professional with over 5 years of experience in translation, customer service, and social media management in various fields, including legal, medical, and non-profit sectors. With a background in Linguistics or translation, I have the skills needed for accurate and culturally sensitive translations. I am proficient in localization, research, and advanced translation software like SDL Trados and MemoQ, which help me deliver high-quality work that meets client needs. My past roles have emphasized the importance of clear communication and teamwork, allowing me to manage multiple projects while prioritizing customer satisfaction. I have also improved client retention by enhancing quality assurance and communication processes. Known for my adaptability and attention to detail, I thrive under pressure and actively seek growth opportunities.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Translation Specialist
Gengo
San Francisco, California
10.2024 - 12.2024
- Accurately translated and localized content from the source language to the target language, ensuring cultural relevance and adherence to client guidelines. Conducted quality assurance through proofreading and editing, while managing deadlines and collaborating with project managers. and answering to more than 20 emails and calls a day. Utilized translation tools to enhance efficiency and maintained up-to-date knowledge of industry trends. Collaborated with cross-functional teams to achieve project goals on time and within budget and improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Translator and Interpreter
Emirates Group
Dubai, UEA
06.2024 - 08.2024
- As a Translator at Emirates Group, I translated a wide range of documents, including reports, marketing materials, and legal texts, from Arabic to English and vice versa, ensuring accuracy and cultural relevance. I meticulously edited and proofread translations to maintain high quality and consistency, while also developing and maintaining a comprehensive glossary of industry-specific terminology. Collaborating closely with marketing, legal, and customer service teams, I clarified context and ensured that all translations aligned with organizational standards. I effectively managed multiple translation projects simultaneously, consistently meeting tight deadlines, and incorporated feedback from stakeholders to enhance translation quality. Additionally, I demonstrated cultural sensitivity in all communications, ensuring that messages resonated with diverse audiences and upheld the company's reputation in the global market.
Server
Keke's Kitchen
Brandon, FL
03.2024 - 06.2024
- As a Server at Kiki's Breakfast Place, I provided exceptional customer service by greeting guests warmly and taking accurate orders, ensuring that special requests and dietary restrictions were communicated to the kitchen. I served food and beverages promptly while checking in with customers to ensure satisfaction. I maintained clean and organized tables, promptly clearing dishes and resetting for new guests. Collaborating closely with kitchen staff and fellow servers, I ensured smooth service and effective communication. I processed payments accurately and adhered to health and safety regulations to maintain a clean work environment. main role included supporting team members during busy periods to uphold the restaurant's high service standards. Regularly Supported needs of 30 person wait staff who attended to specific needs of countless customers daily requests restaurant with social relevancy and intentionality.
Hostess
Peach Valley Cafe
Heathrow, FL
10.2023 - 02.2024
- As a Hostess at a popular breakfast place, I warmly greeted and welcomed guests, managing the flow of customers to ensure a smooth dining experience. I efficiently handled reservations and waitlists, seating guests in a timely manner while considering their preferences and party sizes. I maintained a clean and organized entrance area, providing menus and answering initial questions about the offerings. Communicating effectively with servers and kitchen staff, I coordinated the timing of guest arrivals and departures. Additionally, I addressed any guest inquiries or concerns with professionalism, ensuring a positive atmosphere and enhancing customer satisfaction. I also assisted with special events and promotions, contributing to the overall success of the restaurant.
Parts Inventory Coordinator
Aquacomfort
DeLand, Florida
02.2023 - 05.2023
- As a Parts Inventory Coordinator and Warehouse Associate in a pool heater factory, I managed the efficient storage and organization of parts essential for production. I accurately tracked inventory levels, processed incoming and outgoing materials, and ensured timely ordering of supplies to prevent shortages. Conducting regular audits, I identified discrepancies and maintained optimal stock levels to support manufacturing operations. I received, inspected, and stored parts, ensuring it met quality standards before being distributed to the production line. Collaborating closely with production teams, I prioritized urgent needs and coordinated logistics for timely delivery. Additionally, I operated warehouse equipment safely, maintained a clean and organized storage area, and assisted in training new staff on proper handling and inventory management procedures. My role was crucial in ensuring a smooth workflow and supporting the overall efficiency of the factory.
Cashier
Apna Bazaar
Longwood, Florida
01.2022 - 11.2022
- As a Cashier/Clerk in a Halal food grocery store, my responsibilities included providing excellent customer service by greeting customers warmly and assisting with their inquiries. I accurately processed cash, credit, and debit transactions while ensuring secure payment handling. With a thorough understanding of Halal products, I provided customers with relevant information regarding origins and dietary considerations. I also monitored inventory levels, stocked shelves, and maintained a clean and organized checkout area. Additionally, I informed customers about ongoing promotions and encouraged upselling of featured products. I kept accurate records of transactions and participated in team collaboration to ensure smooth store operations. Furthermore, I communicated effectively with customers in three languages, enhancing their shopping experience and fostering a welcoming environment.
Social Media Manager\Interrupter
Morocco Animal Aid
Agadir, Morocco
03.2020 - 01.2021
- In the role I took at the animal shelter, I acted as a vital link between the team of native Arabic speakers and the diverse group of foreign staff members. By facilitating clear communication, I ensured that everyone was aligned in the mission to care for the animals and support the community. I translated essential information and directives, enabling effective collaboration on various tasks and initiatives. Additionally, I managed communication by answering messages across all platforms, responding to emails, and updating payment sheets to maintain accurate financial records. I regularly communicated with our animal sponsors and adopters, reassuring them of their place in the process and providing updates on their contributions. Furthermore, I reminded the team of the names of the dogs, ensuring that every animal was recognized and cared for. Through all efforts, we were able to strengthen our outreach and create a cohesive team dedicated to making a positive impact.
Education
Translating Diploma - Languages
Chartered Institute of Linguists
UK 04.2024 - 04.2024
Bachelor's Degree - English Literature
Sidi Mohamed Ben Abdellah University
Fez 10.2021 - 11.2021
Skills
-Language Proficiency: Mastery of source and target languages for accurate, culturally relevant translations
-Translation Techniques: Knowledge of various methods, including localization strategies
-Research Skills: Strong ability to conduct thorough research for accurate terminology and context
-Time Management: Excellent organizational skills for managing multiple projects and deadlines
-Client Communication: Strong interpersonal skills for effective client interactions and project updates
-Ethical Standards: Commitment to confidentiality and ethical practices in translation
-Exceptional Customer Service: Developed strong communication skills through extensive restaurant experience
-Adaptability: Eager to learn and open to feedback for continuous improvement
-Multitasking: Skilled at managing multiple tasks efficiently in high-pressure environments
-Team Collaboration: Contributed positively to team dynamics during peak hours
-Problem-Solving: Quickly addressed customer issues to ensure satisfaction
-Cash Handling: Proficient in processing transactions using POS systems
-Social Media Management: Proficient in managing platforms for positive online engagement
-Documentation: Diligently maintained financial records and animal health histories
Timeline
Translation Specialist
Gengo
10.2024 - 12.2024
Translator and Interpreter
Emirates Group
06.2024 - 08.2024
Translating Diploma - Languages
Chartered Institute of Linguists
04.2024 - 04.2024
Server
Keke's Kitchen
03.2024 - 06.2024
Hostess
Peach Valley Cafe
10.2023 - 02.2024
Parts Inventory Coordinator
Aquacomfort
02.2023 - 05.2023
Cashier
Apna Bazaar
01.2022 - 11.2022
Bachelor's Degree - English Literature
Sidi Mohamed Ben Abdellah University
10.2021 - 11.2021
Social Media Manager\Interrupter
Morocco Animal Aid
03.2020 - 01.2021
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