Meryem Majaoudou
Gardner,IL
Summary
Dedicated professional with strong background in providing evidence-based counseling services to individuals, couples and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.
Overview
2
2
years of professional experience
Work History
Reentry Couselor
Spectrum Health Systems, Inc.
05.2023 - Current
- Maintained confidentiality of records relating to clients' treatment.
- Guided clients in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Engaged clients in conversation to determine feelings and apprehensions.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Facilitated weekly group sessions to encourage self-reflection and problem-solving.
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Medical Front Office Receptionist
Community Health Connections
01.2022 - 05.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
Bachelor of Science - Criminal Justice, Psychology
Fitchburg State University
05.2022
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Fitchburg State University
Ayer Shirley Regional High School
Skills
- Computer:
- Microsoft (Word, Excel, PowerPoint)
- I
- Have experience in pharmaceutical terminology and am able to clearly and calmly
- Communicate with distressed patients regarding medication or insurance
- Information I have participated in many extracurricular activities and athletics
- During high school such as girls’ soccer, indoor and outdoor track and field, Ayer
- Shirley Leadership Program and the Ayer Shirley Mock Trial
- Skills/
- Certification
- Case Management Proficiency
- Crisis Response
- Criminal Law Knowledge
- Addiction Counseling
Timeline
Reentry Couselor
Spectrum Health Systems, Inc.
05.2023 - Current
Medical Front Office Receptionist
Community Health Connections
01.2022 - 05.2023
Bachelor of Science - Criminal Justice, Psychology
Fitchburg State University
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Fitchburg State University
Ayer Shirley Regional High School