Meryem Orhan
Hawthorne
Summary
Dedicated college student with a strong foundation in customer service and team management. Experienced in retail and volunteer teaching, with well-developed skills in problem-solving, teamwork, and communication. Demonstrates analytical and creative abilities in both educational and professional settings. A resourceful team player proficient in common software applications and social media platforms, with a solid understanding of business organization and workplace modernization strategies. Skilled in project support and solutions-oriented problem-solving, with a proven ability to adapt and deliver results. Detail-oriented and meticulous, with exceptional observational, organizational, and communication skills, complemented by extensive knowledge of core academic subjects.
Overview
5
5
years of professional experience
Work History
Front Desk
Human Institute Psychology & Therapy
01.2025 - 05.2025
- Greeted clients and managed front desk operations in a busy mental health clinic.
- Scheduled appointments and maintained client records with confidentiality and accuracy.
- Answered phone calls and provided clear, professional communication to patients and staff.
- Supported administrative tasks to streamline clinic workflow and enhance client experience.
- Assisted the billing department by calling insurance companies to verify coverage and follow up on claims.
Intern
SKY ACCOUNTING
06.2024 - 08.2024
ETSY BUSINESS MANAGEMENT
12.2019 - 12.2022
- Sorted and organized files, spreadsheets, and reports.
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff.
- Cultivated positive relationships with vendors to deliver timely and costeffective supply of services and materials.
- Participated in workshops and presentations related to projects to gain knowledge.
- Gathered, organized and input information into digital database.
STORE CASHIER
TiptopclothingUsa
12.2020 - 12.2021
- Provided exceptional customer service by responding promptly to inquiries and resolving issues efficiently.
- Tracked customer behavior to tailor marketing strategies.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Analyzed customer trends and provided insights to improve customer experience.
- Efficiently processed cash, credit, and debit transactions.
- Maintained clean and organized store displays.
Education
Bachelor's Degree - Accounting
Seton Hall University
South Orange, NJ05-2029
No Degree - Accounting
Passaic County Community College
Paterson, NJ01.2025
High School Diploma -
Bergen Arts and Science Charter High School
Hackensack, NJ01.2025
Skills
- Problem-Solving
- Teamwork
- Customer Service
- Leadership
- Adaptability
- Time Management
- Strong Communication
- Research
- Quick learner
- Strong academic record
- Computer skills
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk
Human Institute Psychology & Therapy
01.2025 - 05.2025
Intern
SKY ACCOUNTING
06.2024 - 08.2024
STORE CASHIER
TiptopclothingUsa
12.2020 - 12.2021
ETSY BUSINESS MANAGEMENT
12.2019 - 12.2022
No Degree - Accounting
Passaic County Community College
High School Diploma -
Bergen Arts and Science Charter High School
Bachelor's Degree - Accounting
Seton Hall University
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