Meryl Schuck

Worked with store manager to determine ordering and inventory needs

Did all receiving and transfers as needed

Worked on sales floor facilitating sales and customer relations

Participated in decisions regarding purchasing

Organized, stocked and merchandised the sales floor

Participated in inventory and reconcilliation

As a Retail Support Specialist I focused on supporting the sales and service staff by managing the digital rider interactions (text, e-mail, digital leads, etc.) with the store to manage the flow of inventory and identify and locate the services/goods needed to provide riders with the right solutions on their time – ride time!

• Meeting and making a connection with riders, asking qualifying questions and listening to riders' needs, then giving options and advice on meeting those needs
• Inspiring the rider, celebrating the purchase, and creating a lasting positive impression of the overall experience
• Proficiency in Lightspeed point of sale systems and store operational websites
• IKEONO, point of sale business texting
• In-store phone answering and voicemail management
• Receiving new product and inventory management
• Cycle counting and inventory reconciliation
• Store transfers tracking and transporting
• Managing and tracking webstore sales and coordination of delivery

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Poured and described the wines for customers. Served tastings and by the glass as well as preparing and serving at counter and tables for food and wine

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.