Meryl Shelton
Summary
Hardworking and passionate job seeker with strong organizational skills as well as strong customer service skills, eager to secure entry-level Registered Nurse position. Ready to be part of a strong healthcare team and help maximize positive patient outcomes, in a patient-driven environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Associate
Dillard's Inc.
01.2013 - 07.2022
- Earned Award-Winning Pacesetter Status in 2016 and 2021.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server
Hunan Cafe
05.2014 - 03.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shoe Specialist
Belk
09.2011 - 01.2013
- Promoted from Sales Associate to Shoe Specialist
- Streamlined inventory management through meticulous organization of shoe stock, resulting in reduced product loss.
- Contributed to a positive work atmosphere by actively participating in staff meetings and offering support to fellow employees whenever possible.
- Conducted thorough foot measurements for accurate sizing, leading to improved customer comfort and fewer returns.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
- Demonstrated adaptability by working a flexible schedule, including weekends, holidays, and extended store hours to accommodate varying customer needs and demands
- Established rapport with clients through excellent communication skills and attentive listening
Server
Cheddar's Casual Cafe
03.2010 - 09.2011
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Customer Sales Associate
J.C. Penney
04.2007 - 03.2010
- Contributed to the achievement of sales goals through proactive client engagement and persuasive selling techniques.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance goals.
- Rotated merchandise according to supervisor direction, maintaining fresh and attractive sales floor displays.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Adhered to company safety policies regarding floor management and customer interactions.
Senior Caregiver
Connie Newton
08.2006 - 11.2007
- Maintained clean, safe, and well-organized client environment.
- Provided safe mobility support to help client move around personal and public spaces.
- Developed strong rapport with client and family, fostering trust and open communication.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Enhanced client comfort by providing compassionate and attentive care.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions
- Assisted client with bathing, grooming, dressing, and oral hygiene care both in private residence
Senior Caregiver
Lina Lee
09.2004 - 08.2006
- Assisted client with daily living activities, ensuring their safety and wellbeing.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Guided patients to restroom to support bladder and bowel relief requirements.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Assisted in maintaining a clean and safe environment for client, completing housekeeping tasks as needed.
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Supported mobility needs of client by assisting with transfers, ambulation, and positioning techniques.
- Supported daily hygiene needs of client by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
Education
Associate of Applied Science - Nursing
Aiken Technical College
Graniteville, SC04.2024
Skills
- Reliable and punctual
- Professional Demeanor
- Building rapport
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Policy and Procedure Adherence
- Teamwork and Collaboration
- Time Management
Certification
Mental Health First Aid
Timeline
Server
Hunan Cafe
05.2014 - 03.2016
Sales Associate
Dillard's Inc.
01.2013 - 07.2022
Shoe Specialist
Belk
09.2011 - 01.2013
Server
Cheddar's Casual Cafe
03.2010 - 09.2011
Customer Sales Associate
J.C. Penney
04.2007 - 03.2010
Senior Caregiver
Connie Newton
08.2006 - 11.2007
Senior Caregiver
Lina Lee
09.2004 - 08.2006
Associate of Applied Science - Nursing
Aiken Technical College
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