Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meryl Rae C. GERALES

Long Beach,CA

Summary

Driven by a compassionate approach and a results-focused mindset, I leveraged my CPR and providing patient needs skills at Chinese General Hospital to enhance patient care and support. My dedication to improving health outcomes and providing emotional support has consistently elevated patient satisfaction and well-being, showcasing my ability to meet and exceed employer expectations in high-pressure environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Caregiver

Chinese General Hospital
03.2023 - 01.2024


  • Monitored vital signs regularly, detecting any abnormalities, changes in condition, and tracked behaviors to promptly inform medical professionals.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted patients with self-administered medications.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Online ESL Teacher

Bibo Global Opportunity
11.2017 - 01.2024
  • Educated students in basics of English grammar and conversational speaking.
  • Developed and taught ESL curriculum to improve students' conversational abilities.
  • Supported students holistically to achieve academic success.
  • Set assessments to measure student progress and identify growth opportunities.
  • Adopted new technologies and online platforms to facilitate student learning.
  • Promoted critical thinking to build subject engagement and interaction.
  • Gave one-on-one attention to each student while maintaining overall focus on entire group.
  • Developed and maintained effective record keeping system for tracking learner attendance, participation and progress.
  • Facilitated class discussion to help students work through questions and expand understanding.
  • Assessed work of adult students to evaluate progress and identify areas for improvement.
  • Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
  • Used positive reinforcement and provided clear feedback to help students succeed.
  • Provided individual mentoring and special tutoring to struggling students.
  • Encouraged students to deepen knowledge with additional learning opportunities.
  • Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
  • Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.
  • Bolstered ESL learners'' confidence in speaking English through one-on-one coaching sessions focused on pronunciation practice and conversational fluency.

Food and Beverage Attendant

Diamond Hotel Philippines
01.2013 - 12.2015
  • Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
  • Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
  • Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Fostered positive dining atmosphere by engaging with guests and providing personalized service.
  • Improved customer satisfaction by quickly addressing and resolving any complaints or concerns.
  • Enhanced team morale and productivity by organizing regular meetings to discuss improvements and share feedback.
  • Increased sales of daily specials by effectively communicating options and recommendations to guests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Engaged in suggestive selling and other sales techniques.

Education

Bachelor of Science - BS in Hotel And Restaurant Management

ST. PAUL UNIVERSITY MANILA
Manila, Philippines
03.2012

Skills

    Vitals Monitoring and Documentation

    CPR Certification

    First Aid Certification

    Patient Companionship

    Caring Companionship

    First aid and safety

    Massage Therapy (Swedish)

    Medication and Appointment Reminders

    Medication Administration

    Respectful and Compassionate

    Time Management

    Elderly Care

    Problem-Solving

    Dependable and Responsible

    Patient Care

    Daily living assistance

    Multitasking and Organization

    Personal Hygiene Assistance

    Basic Housekeeping

    Emotional Support

    Housekeeping

    Strong Ethics

    Meal Preparation

    Compassionate Care

    Verbal and written communication skills

Certification

Caregiving

Basic Life Support (American Hearts Association)

Massage Therapy


Timeline

Caregiver

Chinese General Hospital
03.2023 - 01.2024

Online ESL Teacher

Bibo Global Opportunity
11.2017 - 01.2024

Food and Beverage Attendant

Diamond Hotel Philippines
01.2013 - 12.2015

Bachelor of Science - BS in Hotel And Restaurant Management

ST. PAUL UNIVERSITY MANILA

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Meryl Rae C. GERALES