Dedicated and motivated professional with a positive attitude and the ability to learn quickly. Strong work ethic with an eagerness to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Technical Program Manager II
Mastercard
Saint Louis , MO
03.2019 - Current
Facilitate Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Backlog Grooming, Retrospectives.
Create features, user stories, acceptance criteria's and definition of done for the program and team members for tracking purposes and to ensure transparency.
Organize and facilitate meetings with stakeholders to review project status and progress.
Manage a team of engineers to ensure timely delivery of technical solutions.
Collaborate with cross-functional teams for new feature development initiatives.
Resolve conflicts between various stakeholders involved in the program by working collaboratively.
Collaborate with other Scrum Masters across teams to ensure consistency in processes and tools used.
Create dashboards using various tools such as ALM and Confluence, to track project progress and milestones.
Identify risks associated with sprint goals and worked with the team to mitigate them.
Act as a servant leader to my team members by removing impediments and resolving conflicts.
Maintain program backlogs, ensuring that items are well defined and prioritized based on business value.
Encourage continuous process improvement initiatives through retrospectives.
Remove impediments and protect team members from interruptions and distractions to maximize productivity.
Coach and mentor team members, stakeholders and leadership on benefits of Agile and Scrum.
Assess team metrics and worked to drive improvements and innovate new approaches.