Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Cabin Supervisor
ERMC AVIATION
Minneapolis, MN
12.2022 - Current
Scheduled LMS training for new and existing cabin crew members
Coordinated with other departments to ensure smooth operations between teams.
Trained new hires on safety regulations, Search Training and job responsibilities.
Prepared reports summarizing daily activities and submitted them to management.
Analyzed data from various sources to identify areas where improvements can be made in terms of quality assurance processes.
Head Waiter
Tulip Inn
Addis Ababa, Addis Ababa
09.2020 - 11.2021
Greeted customers and escorted them to their tables.
Prepared seating charts for large parties.
Assigned serving staff to specific stations throughout the restaurant.
Monitored wait staff performance and provided feedback when necessary.
Verified that all items ordered were delivered correctly to each table.
Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
Trained new waiters on food service procedures and customer service standards.