Mesfin Alemu
Aurora,CO
Summary
Dedicated and safety-conscious driver with experience at Hopskip, Lyft and Uber, known for exceptional customer service and a strong commitment to passenger well-being. Proven ability to navigate challenging conditions while maintaining a clean vehicle and adhering to safety regulations. Skilled in defensive driving and fostering trust through patience and reliability.
Overview
2
2
years of professional experience
Work History
Taxi Driver
Lyft And Uber
12.2023 - Current
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Upheld high standards of cleanliness, sanitation, and service.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Developed strong relationships with repeat clientele through consistent quality service.
Student Driver
HopSkipDrive
09.2023 - Current
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
- Improved passenger satisfaction by providing friendly and efficient service during taxi rides.
- Assisted passengers with loading and unloading luggage, demonstrating excellent customer service skills.
Student Driver
Everdriven
04.2023 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved safe driving records by consistently following traffic rules and regulations.
Education
Kokebe Tisbah Secondary School
Addis Ababa, Ethiopia07-2006
Skills
- Patience and tolerance
- Safety regulations
- Defensive driving
- Cleaning and sanitation
Timeline
Taxi Driver
Lyft And Uber
12.2023 - Current
Student Driver
HopSkipDrive
09.2023 - Current
Student Driver
Everdriven
04.2023 - 08.2024
Kokebe Tisbah Secondary School