Mesfin Tiruneh

Parking Lot Attendant

ICT Valet Inc

02.2023 - Current

Facilitated vehicle flow by managing traffic control and parking in assigned area.
Directed patrons to designated parking spaces.
Enhanced customer experience with friendly demeanor and prompt assistance when needed.
Assisted with vehicle flow management, ensuring smooth entry and exit of vehicles in the parking lot.
Coordinated with other attendants to efficiently manage multiple entrances and exits simultaneously during peak hours.
Assisted disabled patrons with special parking accommodations, ensuring their needs were met within ADA guidelines.
Handled cash transactions accurately and responsibly by following company guidelines for secure handling of funds.
Improved customer satisfaction by providing efficient and courteous service to patrons.
Reported unlawful parking jobs.
Answered general questions about parking fees, facilities, and directions.
Reduced instances of theft or vandalism by vigilantly watching over parked vehicles and promptly reporting any suspicious activities.
Provided valuable information to customers, including directions, event details, and pricing information.
Conducted regular maintenance checks on equipment to prevent downtime due to malfunctions or repair needs.
Monitored weather conditions closely to proactively prepare for possible impacts on parking lot operations such as snow removal or flooding prevention measures.
Escorted drivers to vehicles and helped load or carry large items.
Streamlined processes for issuing parking passes by learning new technology quickly and effectively implementing it into daily operations.
Instructed customers on proper use of automated parking systems, increasing overall efficiency in the lot.
Facilitated traffic control measures during events or emergencies to ensure safety for all attendees.
Maintained a clean and safe environment for customers by regularly patrolling and removing debris from lots.