Overview
Work History
Timeline
Generic

Jamila Cooksey

Alameda,CA

Overview

2022
2022
years of professional experience

Work History

Caregiver

In Home Supportive Services
San Francisco
01.2015 - 11.2021
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores
  • Assisted clients with bathing, dressing, and incontinence care
  • Followed HIPAA regulations to maintain the confidentiality of sensitive patient information.on
  • Improved patient outlook and daily living through compassionate care
  • Helped clients stay happy and healthy by providing mental and emotional support
  • Accompanied clients to doctors' offices and on other trips outside the home, providing transportation, assistance, and companionship
  • Helped client with medication self-administration
  • Managed patient transportation and appointment scheduling
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
  • Helped clients get in and out of beds and wheelchairs
  • Built strong and trusting rapport with clients and loved ones
  • Monitored the health and well-being of clients and reported significant health changes
  • Organized oral medications for clients following dosage and schedule requirements
  • Drove clients to doctors' appointments and social outings
  • Recorded client status progress and challenges in logbooks and reports
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities
  • Maintained detailed records of services performed on clients
  • Consulted with client care team to continually update care plans
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients communicate with loved ones by typing written messages, and relaying verbal messages.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Guided family on delivering bedside care.
  • Aided mobility and independence for disabled individuals, and continually monitored safety.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Maintained a clean and well-organized environment for client happiness and safety.
  • Tracked and reported clients' progress based on observations and conversations.

Swim Instructor

Peninsula Jewish Community Center
Foster City, CA
03.2011 - 12.2017
  • Supervised and ensured the safety of 7–12 children in a dynamic, high-energy aquatic environment.
  • Designed and implemented age-appropriate swimming programs, significantly enhancing participants' swimming skills and water confidence.
  • Collaborated with diverse age groups, fostering an inclusive and supportive learning atmosphere.
  • Delivered group and individual swim instruction to participants of all ages, tailoring lessons to meet varying skill levels.
  • Effectively managed conflict resolution and emergencies, maintaining a safe and secure environment.
  • Boosted students’ swimming proficiency and confidence, contributing to their overall personal and athletic development.
  • Led a team to prioritize swim safety, achieving a 100% accident-free record.
  • Provided personalized coaching, inspiring swimmers to achieve their goals, and excel in the water.

Receptionist

E.L Baker Design
San Leandro, CA
05.2014 - 06.2015
  • Transmitted information or documents to customers through email, mailings, or facsimile machine.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Compiled data from various sources into organized reports for management review.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Greeted visitors and provided them with assistance.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.

Cashier

Oakland Zoo
Oakland, CA
02.2010 - 12.2011
  • Provide great, professional customer service.
  • Operated the cash register efficiently and accurately, and processed payments by cash, check, credit card, gift card, or automatic debit.
  • Counted and balanced cashier drawers.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.

Telemarketer

Media Promotions
Concord, CA
01.2008 - 12.2008
  • Managed time effectively by scheduling daily call times based on peak hours or other factors.
  • Maintained up-to-date knowledge of company products and services.
  • Created reports detailing telemarketing activities and results.
  • Greeted customers in a friendly, professional manner on the phone.
  • Consistently met daily, weekly, and monthly call quotas set forth by the management team.
  • Followed up on sales leads through outbound calling.
  • Collaborated with new customers to give details about company offerings.
  • Achieved established sales targets by generating new customer accounts.

First Wave Swim Instructor

YMCA of the East Bay
Oakland, CA
02.2007 - 11.2008
  • Oversaw 7 to 12 children in a group at one time.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • I worked with the kids of the Oakland Unified School District in third grade.
  • Instructed participants on water safety rules and regulations.
  • Attended staff meetings and training sessions related to teaching methods and safety practices.
  • Monitored swimmers' progress throughout their time as a student to evaluate their abilities accurately.
  • Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
  • Created weekly lesson plans tailored to the specific goals of each group or individual participant.

Sales Associate

Forever 21
Richmond
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing, and styling.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Worked with fellow sales team members to achieve group targets.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Processed transactions using a point-of-sale system.
  • Answered store and merchandise questions and led customers to wanted items.

Timeline

Caregiver

In Home Supportive Services
01.2015 - 11.2021

Receptionist

E.L Baker Design
05.2014 - 06.2015

Swim Instructor

Peninsula Jewish Community Center
03.2011 - 12.2017

Cashier

Oakland Zoo
02.2010 - 12.2011

Telemarketer

Media Promotions
01.2008 - 12.2008

First Wave Swim Instructor

YMCA of the East Bay
02.2007 - 11.2008

Sales Associate

Forever 21

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Jamila Cooksey