Mesha Davis
Stuart
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated at Trulieve where exceptional service and inventory management were prioritized. Skilled in cash handling and customer service, showcasing leadership qualities and a commitment to excellence. Successfully developed loyal clientele through outstanding service and attention to detail, ensuring operational efficiency and customer engagement. Highly efficient dispensary associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
8
8
years of professional experience
Work History
Dispensary Associate
Trulieve
05.2024 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Bartender
Frazier Creek Brewery and Distillery
02.2024 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
CASA G’S Restaurant
02.2024 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender & Server
Charlie’s Bar and Grill
09.2016 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Arts - Business
Palm Beach State College
Lake Worth, FL05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Cash Handling
- Courteous and Professional
- Flexible Schedule
- Order Fulfillment
- Customer interaction
- Leadership Qualities
Timeline
Dispensary Associate
Trulieve
05.2024 - Current
Bartender
Frazier Creek Brewery and Distillery
02.2024 - Current
Bartender
CASA G’S Restaurant
02.2024 - 03.2024
Bartender & Server
Charlie’s Bar and Grill
09.2016 - 12.2023
Associate of Arts - Business
Palm Beach State College