Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Mesha Howard

Walker,LA

Overview

11
11
years of professional experience
1
1
Certification

Work History

Intake Representative

J&R Adjustments
06.2023 - Current
  • Managed high-volume customer inquiries across phone, email, and online channels, documenting all interactions in CRM.
  • Met quality standards while maintaining efficient call handling times and up-to-date knowledge of products and policies.
  • Supported onboarding, training, and process improvements by sharing feedback, best practices, and developing training materials

LPN (Licensed Practical Nurse)

Medilodge
12.2020 - 04.2021
  • Administered medications, performed wound and trach care, and assisted with tube feedings.
  • Monitored blood glucose levels, documented patient needs/behaviors, and supported care plans.
  • Ensured resident care, comfort, and dignity while providing skilled nursing support.

Driver

Uber/Lyft
02.2018 - 10.2020
  • Executed transfers of passengers to intended destinations.
  • Delivered pickup orders efficiently to various locations.

Certified Nursing Assistant

Lafayette General Hospital
01.2018 - 10.2020
  • Supported up to 24 acute care patients daily, assisting with feeding, bathing, dressing, mobility, and exercises.
  • Monitored vital signs, recorded care activities, and provided wound and post-mortem care as needed.
  • Maintained patient comfort and safety by addressing physical and emotional needs, lifting support, and room sanitation.

Direct Service Worker

House of Mercy
04.2016 - 09.2017
  • Provided assistance with dressing and meals, improving client's quality of life.
  • Accompanied client to grocery stores and medical appointments for comprehensive support.
  • Recorded client needs and performed activities using precise paper documentation.

Patient Care Technician

Regional Medical Center of Acadiana
07.2014 - 10.2015
  • Monitored telemetry, vital signs, and assisted nurses in caring for up to 24 acute patients daily.
  • Supported daily living needs including feeding, bathing, mobility, grooming, and exercises.
  • Documented patient care, assisted with wound and post-mortem care, and maintained clean, safe environments.

Education

Licensed Practical Nurse - LPN

South Louisiana Community College
Lafayette, LA
05.2020

Nursing - Certified Nursing Assistant

Central Louisiana Technical Community College
Cottonport, LA
05.2013

Skills

  • Adult patient care
  • Vital sign assessment
  • Certified nursing assistant (CNA)
  • Patient monitoring and support
  • Acute care experience
  • Medication administration proficiency
  • Microsoft Office proficiency
  • Home care services
  • Geriatric care knowledge
  • Tube Feeding

Certification

  • Licensed Practical Nurse (LPN) – Compact License, exp. Jan 2026
  • Basic Life Support (BLS/CPR & AED) – American Heart Association, exp. Jan 2027
  • Certified Nursing Assistant (CNA) – Active & prior credentials (2013–2027)
  • First Aid Certification
  • Valid Driver’s License

Additional Information

  • Patient care support: ADLs, feeding assistance, vital signs, and transport
  • Observation & reporting: health, comfort, safety, and skin integrity
  • Strong interpersonal, organizational, and analytical skills
  • Computer proficient; experienced with Microsoft Office

Timeline

Intake Representative

J&R Adjustments
06.2023 - Current

LPN (Licensed Practical Nurse)

Medilodge
12.2020 - 04.2021

Driver

Uber/Lyft
02.2018 - 10.2020

Certified Nursing Assistant

Lafayette General Hospital
01.2018 - 10.2020

Direct Service Worker

House of Mercy
04.2016 - 09.2017

Patient Care Technician

Regional Medical Center of Acadiana
07.2014 - 10.2015

Nursing - Certified Nursing Assistant

Central Louisiana Technical Community College

Licensed Practical Nurse - LPN

South Louisiana Community College

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Mesha Howard