Meshack Obinna
Sandston,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Dealer Operator
General Auto Sales
Richmond, VA
04.2013 - Current
- Directed the operations and logistics of a car dealership.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of staff in the business. Provided leadership and guidance to the employees under my supervision.
- Developed training programs for new employees as well as existing staff members.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Monitored inventory levels to ensure adequate stock was available at all times.
- Identified areas where process improvements could be made resulting in increased productivity.
- Promoted products, increasing customer base, and market share.
- Processed payments from customers, including cash and credit cards.
- Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
- Performed minor maintenance services on vehicles, such as oil changes and tire rotations.
- Inspected vehicles to ensure they met safety standards before selling them.
- Advised customers on financing options available to them based on their individual needs.
- Assisted customers in selecting vehicles that best fit their budget and lifestyle.
- Ensured customer satisfaction by addressing any complaints or concerns promptly.
- Maintained a clean work area by organizing stockroom shelves and keeping the showroom floor neat.
- Developed sales strategies to meet monthly quotas established by management team.
- Researched current market trends in order to identify potential areas for growth within the dealership's market share.
- Negotiated prices with customers in order to close deals quickly and efficiently while maximizing profits for the dealership.
- Communicated effectively with other departments within the dealership in order to coordinate activities related to sales transactions.
- Reviewed sales records daily in order to maintain accurate inventory levels at all times.
- Established relationships with key vendors in order to secure special discounts for parts and supplies needed for repairs and maintenance services offered by the dealership.
- Attended trade shows or conventions regularly in order to stay abreast of industry developments and trends.
- Participated in staff meetings regularly in order to discuss goals set forth by management team.
- Tracked sales data over time in order to analyze patterns of customer purchases.
- Provided training sessions for new members of the sales team regarding proper procedures when dealing with customers.
- Managed smooth operations by efficiently paying out winnings and collecting bets.
- Performed functional game duties quickly by efficiently handling money and chips.
- Maintained enjoyable environment by entertaining and engaging players at tables.
- Monitored player behavior to detect cheating and enforced game fairness.
- Followed federal and state regulations along with company policies.
- Provided excellent customer service, addressing player inquiries and concerns.
- Collaborated with security staff to maintain a safe gaming environment.
Juvenile Correctional Officer
Virginia Department of Juvenile Justice
Richmond, VA
05.2008 - 02.2013
- Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
- Provided counseling services to juvenile offenders to address behavioral issues.
- Conducted frequent searches of cells and living areas for contraband materials and weapons.
- Maintained accurate records of all violations and incidents involving juveniles.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Monitored security cameras throughout the facility to ensure safety of staff and inmates.
- Responded promptly to emergency situations, such as fights or attempted escapes.
- Coordinated with outside agencies regarding court hearings or other legal proceedings involving inmates.
- Participated in regular training sessions related to policy changes or new procedures.
- Investigated reports of misconduct by inmates and took appropriate disciplinary action when necessary.
Police Officer
Suffolk Police Department
Suffolk, VA
01.2007 - 11.2007
- Patrolled assigned areas to detect and prevent criminal activity.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Responded to emergency calls for service and provided assistance as needed.
- Prepared detailed reports on incidents and arrests made.
- Maintained order during civil disturbances or protests.
- Provided security at public events such as parades, concerts, or sporting events.
- Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
- Advised citizens on safety precautions and preventive measures against crime.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Ensured compliance with local laws by performing periodic safety inspections of businesses.
Substance Abuse Counselor
Viginia department of corrections
Richmond, VA
06.2001 - 02.2007
- Provided direct case management services to a caseload of clients with diverse backgrounds and needs.
- Conducted assessments, developed treatment plans, and monitored progress towards identified goals.
- Developed relationships with clients to ensure their well-being and safety.
- Collaborated closely with multidisciplinary teams including psychiatrists, psychologists, nurses and other healthcare professionals to provide comprehensive care for clients.
- Responded to emergency situations involving clients by assessing risk factors and providing appropriate interventions according to established protocols.
- Coordinated discharge planning activities prior to release from residential facilities.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
- Delivered presentations at local schools and community organizations about the dangers of drug use and addiction.
- Assessed clients to determine individual needs and developed treatment plans accordingly.
- Developed aftercare plans for clients transitioning out of treatment programs.
- Educated clients about available community resources for continued recovery support.
- Participated in multidisciplinary team meetings to discuss best practices for treating addiction disorders.
- Provided crisis intervention services when needed.
- Referred clients to appropriate outside agencies when necessary.
- Ensured that all clinical documentation met state regulations and standards of practice.
- Evaluated referrals from external sources regarding potential new clients.
- Attended professional development workshops related to substance abuse counseling.
- Coordinated transportation for clients attending off-site appointments or 12-step meetings.
- Assisted with program development initiatives aimed at improving service delivery models.
- Actively participated in quality assurance activities designed to improve patient outcomes.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
- Developed treatment plans based on evidence-based practices and current research findings.
- Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
- Facilitated psycho-educational groups on topics such as relapse prevention, anger management, and communication skills.
- Conducted assessments of client's mental health status and substance use history.
- Collaborated with other healthcare professionals to ensure effective patient care.
- Maintained accurate records of client progress in the electronic medical record system.
Correctional Officer
Virginia Department of Corrections
Richmond, VA
09.1998 - 06.2001
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Participated in meetings with parole boards regarding potential release of prisoners based on good behavior.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
Education
Master of Arts - Vocational Rehabilitation Counseling
Norfolk State University
Norfolk, VA12-2001
Master of Science - Business Education
University of Nigeria Nsukka
Enugu04-1994
Skills
- Strategic Planning
- Risk Mitigation
- Strategic planning and execution
- Intervention Planning
- Support Group Facilitation
- Client Advocacy
- Family therapy
- Individual Counseling
- Motivational Interviewing
- Boundary Setting
- Behavior Modification
- Cognitive behavioral therapy
- Group Therapy
- Life Skills Training
- Client Confidentiality
- Case Management
- Crisis Intervention
- Goal Setting
- Community Resources
- Crisis Management
Certification
certified substance abuse counselor CSAC
Affiliations
Good sportsmanship and very punctual to work.
Timeline
Dealer Operator
General Auto Sales
04.2013 - Current
Juvenile Correctional Officer
Virginia Department of Juvenile Justice
05.2008 - 02.2013
Police Officer
Suffolk Police Department
01.2007 - 11.2007
Substance Abuse Counselor
Viginia department of corrections
06.2001 - 02.2007
Correctional Officer
Virginia Department of Corrections
09.1998 - 06.2001
Master of Arts - Vocational Rehabilitation Counseling
Norfolk State University
Master of Science - Business Education
University of Nigeria Nsukka
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