Summary
Overview
Work History
Skills
Timeline
Generic

Meshawn Fitzpatrick

Atlanta,GA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Emory Healthcare
08.2022 - Current
  • Answered Multi-Line Phone system; Transfer calls to departments.
  • Meet and Greet guest, clients, and potential clients.
  • Responsible for Patient registration.
  • Managing all accounts receivable activities Including, Invoices and collections.
  • Proficiency in medical terminology, ICD-10 coding, and prior authorization processes.
  • Schedule consultation and follow-up appointments for Physician practices PHS scheduling system.
  • Provides financial estimates and collects applicable patient financial liability.
  • Insurance Verification.
  • Seek out new clients and develop clientele by networking to find new customers and generate of prospective clients.

Home Health Aide

The Key Homecare Assistance
09.2021 - Current
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Scheduled and coordinated medical appointments.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.

Claim Specialist

State Farm
04.2020 - 07.2022
  • Perform administrative tasks, such as maintaining records and handling policy renewals. Organized, updated, and drafting letters and documents, digitized 500+ documents. Developed and implemented an efficient filing system, collecting and analyzing information.
  • Responded to 100+ average customer inquiries per day via email, and or phone.
  • Processed claims, assessed claims for validity, applied policy provisions and procedures to claims.
  • Conducted investigations of questionable claims, including conducting interviews, documentation reviews, and property inspections.
  • Prepared insurance documentation including medical and property records, tax forms, and consent forms.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Coordinated with contracting department to resolve payer issues.

Tag and Tile/Specialized Billing Clerk

Nissan
10.2019 - 03.2020
  • Handled account payments and provided information regarding outstanding balances.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Maintained detailed records of customer payments and billing adjustments.
  • Generated daily, weekly and monthly reports for billing department.
  • Verified accuracy of billing data and corrected discrepancies.
  • Used data entry skills to accurately document and input statements.

Skills

  • Knowledge of

    • HIPPA Compliance & Regulations

    Scheduling

    Methods & Procedures Development & Medical

    Terminology

    Insurance verification & Pre-

    Authorization

    proficiency in the use and application of

    MS Office (Word, Excel, and PowerPoint) varies by department

  • Insurance benefits
  • Customer Service and Client Retention
  • Contract Negotiation
  • Claims reporting systems

Timeline

Patient Access Representative

Emory Healthcare
08.2022 - Current

Home Health Aide

The Key Homecare Assistance
09.2021 - Current

Claim Specialist

State Farm
04.2020 - 07.2022

Tag and Tile/Specialized Billing Clerk

Nissan
10.2019 - 03.2020

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Meshawn Fitzpatrick