Meshawnda Paige
San Antonio,TX
Summary
Dynamic service professional with extensive experience at La Madeleine French Bakery Cafe, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction through effective communication and timely food delivery. Recognized for improving workflow efficiency and fostering strong customer relationships, contributing to increased repeat business.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Service Assistant
La Madeleine French Bakery Cafe
- Provided exceptional customer service, enhancing guest satisfaction and fostering a welcoming atmosphere.
- Assisted in food preparation, ensuring adherence to quality standards and menu specifications.
- Maintained cleanliness and organization of dining and kitchen areas to promote safety and efficiency.
- Collaborated with team members to streamline service processes, improving overall workflow.
- Adapted quickly to changing priorities, demonstrating flexibility during peak service times.
- Handled cash transactions accurately, contributing to effective financial management at the register.
- Engaged with customers to gather feedback, identifying areas for service improvement and menu enhancement.
- Supported training of new staff on operational procedures, promoting teamwork and consistency in service delivery.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.
- Managed multiple priorities effectively under tight deadlines, resulting in successful completion of assigned tasks.
- Supported company growth by consistently meeting or exceeding performance targets within the department.
- Improved customer satisfaction by providing timely and efficient service assistance.
- Ensured compliance with company policies and industry regulations, protecting both clients'' interests and the organization''s reputation.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Increased sales by offering personalized recommendations based on customer needs.
- Continuously refined personal knowledge base regarding products/services offered by the company, utilizing this expertise to better serve customers looking for guidance on their purchases.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Delivered entrees and platters of food to patrons in support of wait staff.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided exceptional support for various departments, ensuring smooth daily operations.
- Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
- Conducted regular inventory checks and restocked items as needed, ensuring product availability for customers.
- Wiped down kitchen counters and used sanitizing products to remove grime.
- Developed feedback system that captured customer opinions, leading to service improvements.
- Enhanced team productivity with effective coordination of schedules and duties.
- Ensured all services were delivered in accordance with company policies and industry standards, maintaining professional image.
- Reduced downtime by maintaining equipment, ensuring services were always available when needed.
- Assisted in promotional activities, attracting new customers through engaging service demonstrations.
- Improved customer experience by efficiently managing service requests and promptly addressing concerns.
- Assisted in training new staff, ensuring they were well-prepared to meet service standards.
- Optimized resource use, reducing waste while maintaining high-quality service standards.
- Improved service speed by optimizing task distribution among team members.
- Facilitated smooth service operations by promptly resolving any equipment issues.
- Provided detailed reports on service performance, identifying areas for further improvement.
- Maintained clean and organized workspace, contributing to pleasant environment for customers and staff.
- Streamlined service procedures to reduce wait times, increasing customer satisfaction.
- Boosted team morale and efficiency through regular communication and feedback sessions.
- Coordinated with other departments to ensure seamless service delivery for large events.
- Contributed to significant increase in repeat business by providing exceptional service consistently.
- Enhanced customer loyalty with personalized service and attention to detail.
- Managed inventory, ensuring all necessary supplies were always available for service tasks.
- Conducted regular checks to ensure compliance with health and safety regulations, maintaining safe environment for all.
- Processed payments for orders and provided customers with change.
- Offered product samples, answered questions and helped customers find items.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted with bussing tables and cleaning up spills.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Monitored dining room and bar areas for signs of overcrowding.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room inventory and replenished as necessary.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Assisted customers with carry-out service.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Greeted customers and provided menus upon arrival to dining room.
- Set up advertising signs and displays on shelves, counters and tables.
- Arranged tables and chairs for special occasions and events.
- Engaged in suggestive selling and other sales techniques.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted wait staff with timely food delivery and guest requests.
Host
La Madeleine French Bakery Cafe
- Welcomed guests, ensuring a positive first impression and smooth seating process.
- Managed waitlists using reservation systems to optimize guest flow and minimize wait times.
- Assisted in training new hosts on procedures and customer service standards.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
- Provided menus and answered questions regarding food offerings to enhance guest experience.
- Maintained cleanliness and organization of front-of-house areas for optimal guest comfort.
- Resolved guest concerns promptly to uphold high satisfaction levels and encourage repeat visits.
- Supported management in implementing promotional events, boosting customer engagement and attendance.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Sandwich Artist
La Madeleine French Bakery Cafe
2022 - Current
- Monitored baking processes, adjusting temperatures and times for optimal results.
- Prepared high-quality sandwiches following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Collaborated with team members to streamline sandwich preparation processes for increased efficiency.
- Trained new employees on food safety practices and operational procedures to ensure compliance.
- Adapted quickly to changing menu items and seasonal offerings while maintaining quality standards.
- Implemented feedback from management to enhance service delivery and customer satisfaction levels.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
- Assisted in menu development, introducing popular items that became customer favorites.
Bakery Associate
La Madeleine French Bakery Cafe
2022 - Current
- Prepared fresh salads using high-quality ingredients in compliance with food safety standards.
- Operated kitchen equipment efficiently, ensuring cleanliness and maintenance of tools.
- Assisted in inventory management by tracking ingredient levels and reporting shortages.
- Prepared a variety of baked goods, ensuring adherence to quality standards.
- Operated bakery equipment, maintaining safety protocols and cleanliness.
- Assisted with inventory management, tracking stock levels and minimizing waste.
- Collaborated with team members to enhance customer service experience during peak hours.
- Trained new associates on bakery procedures and product offerings.
- Implemented efficient display techniques to highlight seasonal products and promotions.
- Contributed to menu development by providing feedback on customer preferences and trends.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
Salad Maker
La Madeleine French Bakery Cafe
2022 - Current
- Operated kitchen equipment to prepare and assemble menu items efficiently.
- Maintained cleanliness and organization of workstations following health and safety standards.
- Collaborated with team members to ensure timely food preparation and service delivery.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Followed recipes accurately to ensure consistency in food quality and presentation.
- Trained new employees on operational procedures and best practices for efficiency.
- Monitored equipment performance, promptly addressing issues to minimize downtime.
- Contributed to a positive customer experience through effective communication and teamwork.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Assembled and installed products on production lines according to established guidelines.
- Increased output by implementing effective time management techniques and prioritizing high-demand tasks.
- Trained new employees on production line machinery for maximum output and safety.
- Improved customer satisfaction with prompt and courteous service during maintenance visits.
- Optimized material usage, significantly cutting down waste and lowering project costs.
- Reduced equipment downtime by performing regular maintenance and timely repairs.
- Prepared fresh salads using high-quality ingredients in compliance with food safety standards.
- Operated kitchen equipment efficiently, ensuring cleanliness and maintenance of tools.
- Assisted in inventory management by tracking ingredient levels and reporting shortages.
- Collaborated with team members to streamline salad preparation processes for improved efficiency.
- Maintained organized workstations to promote a safe and productive environment during peak hours.
- Implemented new salad recipes, contributing to menu innovation and customer satisfaction.
- Trained new staff on proper food handling techniques and salad preparation methods.
- Monitored product quality and freshness, ensuring adherence to company standards for all dishes prepared.
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Enhanced salad presentation with attention to detail and creative arrangements.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
- Achieved higher levels of teamwork among kitchen staff through effective communication and collaboration during busy shifts.
- Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
- Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
- Trained new staff members in proper food handling procedures, safety protocols, and efficient salad preparation techniques.
- Streamlined the salad-making process for increased efficiency and reduced wait times.
- Reduced food waste by utilizing proper portion control techniques and monitoring inventory levels.
- Contributed to overall workplace safety by promptly addressing spills or other hazards within the salad prep area.
- Promoted a positive work atmosphere by setting high standards for self-performance and encouraging others to do the same.
- Increased sales of specialty salads through effective marketing strategies such as daily specials or limited-time offers.
- Adapted quickly to changing menu items or customer preferences, adjusting recipes as needed for maximum satisfaction.
- Assisted in menu development, incorporating seasonal ingredients for diverse salad options.
- Received positive feedback from customers regarding taste and presentation of salads, contributing to repeat business.
- Ensured timely delivery of orders through efficient assembly line organization and communication with other team members.
- Contributed to cost savings by effectively managing ingredient usage while maintaining quality standards.
- Developed strong relationships with local produce suppliers, ensuring optimal freshness of ingredients used in salads.
- Collaborated with team members to ensure smooth operations during peak service hours.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Backed up servers by setting up trays and completing some food deliveries.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Observed customer purchases in line and differentiated between standard portions.
- Accurately operated cash register to process customer payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Brewed coffee and tea and changed out drink station syrups.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Cashier
La Madeleine French Bakery Cafe
2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of the cash register area to enhance customer experience.
- Assisted with inventory management by restocking merchandise and monitoring product levels.
- Collaborated with team members to ensure smooth operation during peak service hours.
- Trained new staff on register operations and customer service protocols to ensure consistency.
- Implemented strategies for reducing wait times during busy periods, improving overall efficiency.
- Supported promotional activities by informing customers about current offerings and specials.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Reduced processing errors by meticulously following transaction procedures.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Enhanced shopping experience, provided product information and location assistance.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Improved efficiency, organized checkout area for optimal workflow.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Increased sales of promotional items by informing customers about current offers.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Shift Leader
Pizza Hut
2005 - 2008
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored team members on customer service protocols and procedures.
- Managed inventory levels, placing orders to maintain stock for peak hours.
- Implemented promotional strategies to increase sales during high-demand periods.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Conducted performance evaluations for team members, providing constructive feedback.
- Streamlined workflow processes to reduce wait times during busy shifts.
- Coordinated with management to develop staff schedules aligned with business needs.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- Negotiated with suppliers for better pricing, reducing operational costs without compromising quality.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
- Developed training program for new employees, speeding up their integration into team.
Cook
Pizza Hut
2005 - 2008
- Prepared and cooked menu items according to established recipes and standards
- Maintained cleanliness and organization in kitchen and food preparation areas
- Operated kitchen equipment, including ovens, grills, and fryers, safely and effectively
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Enhanced customer satisfaction through consistent quality of food presentation and taste
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Hot Bar Cook
La Madeleine French Bakery
2022 - Current
- Prepared hot bar items efficiently, ensuring adherence to food safety standards.
- Monitored inventory levels, restocking supplies to maintain optimal operations.
- Collaborated with kitchen staff to streamline meal preparation processes.
- Assisted in training new team members on cooking techniques and safety protocols.
- Maintained cleanliness of workstations, promoting a safe and organized environment.
- Executed daily menu changes, adapting quickly to customer preferences and demands.
- Implemented portion control measures to reduce food waste effectively.
- Provided exceptional customer service by responding promptly to inquiries regarding menu items.
- Cleaned, stocked, and restocked workstations and display cases.
- Maintained a clean and organized work environment for optimal food safety and efficiency.
- Conducted regular inventory checks to minimize waste and maintain appropriate stock levels.
- Updated menu offerings regularly, incorporating seasonal ingredients and current culinary trends.
- Adjusted cooking methods as needed to accommodate dietary restrictions or special requests from customers.
- Assisted in other areas of the kitchen when needed, demonstrating versatility and strong teamwork skills.
- Provided exceptional customer service, addressing any concerns or questions about menu items promptly and professionally.
- Maintained high-quality presentation standards, showcasing each dish''s visual appeal and enhancing the dining experience.
- Streamlined food preparation processes, resulting in reduced wait times for customers.
- Promoted a positive work environment by fostering open communication between team members regarding issues or suggestions related to the hot bar section.
- Increased repeat business through consistently delivering high-quality dishes that exceeded customer expectations.
- Monitored food temperatures throughout service hours to comply with health regulations and ensure optimal freshness.
- Enhanced customer satisfaction by preparing delicious and visually appealing hot bar dishes.
- Managed multiple orders simultaneously while maintaining consistent cooking times for each dish.
- Adhered to all sanitation guidelines by cleaning workspace thoroughly after each shift.
- Improved kitchen efficiency by implementing time-saving techniques in meal preparation.
- Assisted in training new hot bar cooks, sharing best practices and emphasizing the importance of teamwork.
- Ensured proper portion control to maximize profitability without sacrificing guest satisfaction.
- Operated and maintained grills, fryers and other cooking equipment.
- Checked freshness and quality of ingredients.
- Restocked stations and supplies during slower periods between rushes.
- Monitored food temperatures for proper cooking and safe consumption.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
- Prepared meals according to customer specifications.
- Adhered to strict food safety regulations and hygiene standards.
- Trained new team members on kitchen operations and safety protocols.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Verified accurate portioning of food items and garnishes.
- Followed recipes and cooking techniques for consistent results.
- Developed deep understanding of menu items and ingredients.
- Utilized problem-solving skills to address customer complaints.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Modified recipes according to dietary requirements.
- Created innovative recipes to increase customer satisfaction.
- Used cost-saving measures to maximize profits.
Education
High School Diploma -
Lewisville High School
Lewsiville Tx No Degree - Health Information Technology
San Antonio College
San Antonio, TXSkills
Customer assistance
Accomplishments
Secret Shoppers always 98 or above
Certified Cat trainer with La Madeleine French Bakery
Employees of the Month always do Grab
Cross training
Certification
My food handlers certificate
Cat Certificate
TABC ALCOHOL CERTIFICATE
Timeline
Service Assistant
La Madeleine French Bakery Cafe
Host
La Madeleine French Bakery Cafe
Sandwich Artist
La Madeleine French Bakery Cafe
2022 - Current
Bakery Associate
La Madeleine French Bakery Cafe
2022 - Current
Salad Maker
La Madeleine French Bakery Cafe
2022 - Current
Cashier
La Madeleine French Bakery Cafe
2022 - Current
Shift Leader
Pizza Hut
2005 - 2008
Cook
Pizza Hut
2005 - 2008
Hot Bar Cook
La Madeleine French Bakery
2022 - Current
High School Diploma -
Lewisville High School
No Degree - Health Information Technology
San Antonio College