Experienced HR professional with expertise in staffing, employee relations, project management, and administration. Strong communicator with a proven ability to drive organizational success through effective talent acquisition, fostering positive employee relations, and executing efficient project strategies. Skilled at collaborating with cross-functional teams to achieve business goals and deliver outstanding results. Seeking an opportunity to contribute to an organization's strategic direction.
Overview
17
17
years of professional experience
Work History
HR Coordinator
Galveston County Health District
10.2022 - Current
Led the successful implementation of a new HRIS platform (UKG), collaborating with vendors, IT, payroll, and HR teams to ensure seamless deployment.
Improved benefits administration by streamlining processes, enhancing efficiency, and accuracy in recordkeeping.
Delivered benefits presentations to new hires and groups, ensuring clarity and engagement.
Analyzed benefit program utilization, provided reports, and recommended improvements based on direct communication with employees and program representatives.
Collaborated with the payroll department to resolve discrepancies in benefits deductions and adjustments.
Managed a team of 340 employees across compensation, benefits, HRIS, and payroll departments, driving optimal performance.
Collected and analyzed data on HR functions, such as turnover, absenteeism, and benefits costs, to inform decision-making.
Implemented an open enrollment system, streamlining benefits processes for employees, and improving participation.
Assisted in payroll processing to ensure accurate and timely compensation, accounting for hours worked, and deductions.
Supported recruitment efforts by posting job ads, screening applicants, coordinating interviews, and drafting offer letters.
Streamlined HR processes to reduce administrative time, and improve operational efficiency.
Managed employee verifications and unemployment paperwork for hires and terminations.
Provided training to team members, enhancing overall department efficiency.
Adapted swiftly to new technologies, learning and applying new software programs for efficient badge creation and management.
Human Resources Generalist/Recruiter
Accredo Packaging
06.2021 - 04.2022
Managed recruitment for hourly and management positions, including candidate pre-screening, interviewing, and collaborating with hiring managers on candidate selection.
Coordinated employee orientation, new hire paperwork, onboarding, HR policies, and benefits inquiries.
Ensured accurate enrollment and participation records for employees in various benefit programs.
Responded to employee inquiries regarding benefits coverage and provided timely assistance.
Oversaw training, performance reviews, and merit increase processes for hourly staff.
Coordinated new hire training in alignment with position requirements and company standards.
Served as a business partner to managers, addressing employee relations matters and fostering positive workplace environments.
Maintained HR department files and records in compliance with federal and state regulations.
Acted as the primary contact for training new HR employees, ensuring smooth integration into the team.
HR Lead/Administrative Supervisor
Macy's
11.2017 - 06.2020
Led and managed administrative associates, prioritized workloads, and delegated tasks effectively to ensure team productivity.
Coordinated and scheduled in-store training, administered new hire orientation, conducted training sessions, and maintained training room standards and supplies.
Generated and maintained HR and operations spreadsheets, databases, and reports to track employee and operational data.
Managed new hire paperwork, including imaging and inputting employee information into the hiring system, covering I-9, employment verification, leave of absence, and termination processes.
Collaborated with District HR to address HR-related issues and manage various projects.
Collected and approved employee documents, timesheets, travel and mileage expenses, and time-off requests.
Acted as a liaison between staff, senior management, and the district team to ensure smooth communication and resolve issues.
Communicated with management regarding open hours, reviewed schedule edits, and monitored weekend compliance.
Provided assistance to customers visiting the Store Manager's office, handling both positive and negative feedback and ensuring timely follow-ups.
Coordinated and distributed all incoming communications (phone, fax, email, mail, network printer, store portal) to ensure efficient operations.
Served as the point of contact for store manager-related customer, management, and associate issues.
Ordered and managed store supplies and equipment within budgetary constraints, ensuring adequate inventory.
Ordered office supplies and maintained inventory levels.
Performed clerical tasks including faxing, scheduling, filing, and placing orders to support daily operations.
Managed receptionist duties, including answering phones, directing visitors, and ensuring smooth flow of communication.
Sr. Administrative Specialist
Macy's
03.2010 - 10.2017
Managed and coordinated the interview process for the store management team, ensuring a smooth selection experience.
Organized and scheduled all in-store training sessions to ensure staff development and compliance.
Processed leave of absence, termination, and new hire paperwork, including I-9 and employment verification.
Performed clerical tasks using MS Word, Excel, and PowerPoint to support various administrative needs.
Maintained and tracked annual vacation requests and time and attendance records for associates.
Prepared and presented management reports, including daily sales and staffing updates.
Maintained accurate HR and personnel files in accordance with company policies.
Handled correspondence and managed incoming mail to ensure timely responses.
Managed the store’s lost and found log, properly disposing of items in line with store policy.
Resolved customer issues escalated to senior store executives, ensuring satisfactory resolutions.
Sales Lead
Victoria Secret
10.2007 - 08.2008
Trained, coached, and mentored new sales associates for maximum performance.
Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.