Meshgon Hakimi

Faciliated remote registration processes for driving courses, ensuring a seamless and user-friendly expeeince for prospective students.

Managed remote communication channels to address concerns, resolve issues and maintain a postie customer experience.

Managed remote appointment scheduling for driving school services, ensuring smooth coordination between students and instructors.

Conducted virtual pre-assessment consultations, assisting learners in choosing the appropriate driving program based on their needs.

Implemented and maintained a remote feedback system, collecting valuable insights to enhance the over all customer experience.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Spearheaded remote customer service initiatives for ITNA, an innovative technology company focused on collaborations with local governments and NGOs.

Engaged in virtual communication channels, addressing inquires related to construction projects and providing assistance to stakeholders

Utilized advanced technology platforms for remote trouble shooting, ensuring efficient problem resolution.

Handled customer service remotely for the contractor orders, overseeing the $4.5 million budget for each phase of the reconstruction projects.