Dedicated Nursing Unit Manager with highly developed skills in staff recruiting and training. Promotes best practices by enforcing high standards of care and delegating important assignments. Implements discharge plans that lead to faster patient checkouts. Highly skilled and enthusiastic professional with more than 20 years of general nursing practice experience with eleven of those years spent managing my unit's operations in a patient-centric mental health in patient setting. Successfully overseeing human resources (staff), budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
RN Coordinator
DBHDS - Western State Hospital
05.2013 - Current
Reduced hospital readmission rates by developing comprehensive discharge plans and collaborating with healthcare professionals.
Optimized resource utilization by assessing staffing needs accurately and deploying personnel accordingly during peak times or emergencies.
Supported patients'' families through education about treatment options, medications, coping strategies, community resources available to them.
Actively participated in various committee meetings including quality improvement, safety, and ethics to contribute insights from a nursing perspective.
Collaborated with multidisciplinary teams to develop individualized care plans focused on patient-centered goals.
Increased patient safety by implementing effective risk management strategies and addressing potential issues proactively.
Mentored new nursing staff, ensuring their smooth transition into the team and fostering professional growth.
Implemented evidence-based nursing practices to maintain high-quality care standards and improve patient satisfaction.
Improved patient care by coordinating and streamlining nursing processes within the department.
Contributed to policy development, aligning procedures with regulatory requirements and best practices in healthcare.
Conducted regular performance evaluations of nursing staff, providing feedback and identifying areas for improvement.
Coordinated efforts during crisis situations such as natural disasters or mass casualty incidents, ensuring timely delivery of medical services while maintaining orderliness amongst staff members.
Enhanced communication between interdisciplinary teams for optimal patient outcomes.
Maintained accurate documentation of nursing activities, ensuring compliance with legal requirements and facilitating communication among healthcare providers.
Evaluated and monitored care and services throughout shift to improve quality levels.
Created, implemented and evaluated programs that promoted staff recruitment, retention and development.
Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Registered Nurse, Operating Room
Andrews Memorial Hospital
02.2006 - 11.2012
Optimized patient care during surgery by skillfully assisting in various operative procedures and handling surgical instruments proficiently.
Demonstrated strong clinical judgment by accurately interpreting diagnostic data prior to surgery, ensuring optimal decision-making during procedures.
Ensured efficient flow of the operating room schedule by coordinating effectively with surgeons, anesthesia providers, and support staff.
Delivered empathetic post-operative care to patients transitioning from surgery to recovery while consistently monitoring vital signs and pain levels for optimal comfort management.
Increased positive outcomes for patients undergoing surgery by promptly identifying potential complications and implementing appropriate interventions.
Maintained an organized and efficient work environment within the operating room by effectively managing supplies, equipment inventory, and sterilization processes.
Supported a culture of excellence within the operating room by actively participating in ongoing professional development, training sessions, and peer evaluations.
Provided comprehensive education to patients regarding their upcoming surgeries to alleviate anxiety, address concerns, and ensure informed consent was obtained properly.
Served as a reliable resource for colleagues in navigating complex case scenarios, offering expertise on various surgical interventions and troubleshooting challenges encountered during procedures.
Assisted with patient positioning, prepping, and draping during surgical procedures to ensure optimal safety and comfort throughout the process.
Enhanced patient safety by diligently following preoperative, intraoperative, and postoperative nursing care protocols.
Developed strong rapport with patients'' families through effective communication about surgical expectations, progress updates, and postoperative care instructions.
Participated actively in quality improvement initiatives aimed at enhancing overall patient experience within the operating room setting.
Improved patient satisfaction by providing compassionate, individualized care throughout the surgical process.
Promoted a culture of continuous learning among colleagues by sharing knowledge on current evidence-based practices in the field of perioperative nursing.
Contributed to a high-performing operating room team through consistent collaboration, effective problem-solving, and open communication with peers.
Prevented infections and maintained a sterile environment through diligent adherence to infection control guidelines and operating room best practices.
Reduced surgical complications through thorough patient assessment and timely communication with the surgical team.
Utilized sterile techniques and infection-control guidelines to maintain clean and safe environment.
Coordinated with surgeons and staff to deliver safe patient care during operations.
Collected, labeled and transported specimens and delivered to lab for testing.
Prepped operating rooms to comply with environmental asepsis standards.
Performed pre-operative assessments to prepare patients for surgery.
Provided direct support to surgical team during procedures.
Assisted physicians in operating room by providing necessary supplies and equipment.
Advocated for and strived to protect health, safety, and rights of patient.
Sanitized, selected and organizing instruments, equipment and supplies according to surgeon preferences.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Collaborated with members of patients' healthcare team to deliver appropriate level of care.
Provided effective bedside care to patients before and after procedures to deliver comfort.
Monitored patients during recovery and provided post-operative care.
Monitored patients' vital signs and administered medications per physician orders or good practices.
Provided instruction to patients and family members before and after surgical procedures.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Monitored patient reactions after administering medications and IV therapies.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Implemented care plans for patient treatment after assessing physician medical regimens.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Recorded details regarding therapies to keep patient charts updated.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Registered Nurse, Pediatrics
Bustamante Hospital For Children
01.2002 - 02.2006
Provided emotional support to families during difficult times, fostering trust and establishing a positive rapport with the healthcare team.
Provided training to parents and caregivers on proper medication administration, leading to better adherence and improved treatment outcomes.
Facilitated smooth transitions between shifts through clear communication with colleagues, ensuring continuity of care for all patients.
Conducted comprehensive assessments of pediatric patients upon admission, identifying potential risks and making necessary interventions for a safer recovery process.
Demonstrated compassion and professionalism when addressing the unique emotional needs of pediatric patients, fostering an environment that promoted healing and recovery.
Improved patient comfort levels during procedures by utilizing age-appropriate distractions and techniques, such as storytelling or guided imagery.
Promoted a healing environment within the pediatric unit by maintaining cleanliness standards and adhering to infection control protocols.
Reduced hospital readmissions for pediatric patients through thorough discharge planning and follow-up care coordination.
Utilized effective communication techniques when explaining medical procedures to children, reducing anxiety levels and increasing cooperation during treatments.
Increased parent education on child development milestones by conducting informative sessions and providing relevant resources.
Managed complex pediatric cases by collaborating with specialists and coordinating care plans, resulting in a comprehensive approach to patient needs.
Assisted in the identification of early warning signs in children at risk for health complications through routine monitoring and screening evaluations.
Contributed to quality improvement initiatives within the department by participating in audits, staff meetings, and policy reviews regarding pediatric care best practices.
Collaborated with multidisciplinary teams to provide optimal care for pediatric patients, resulting in improved overall satisfaction ratings.
Decreased length of stay for pediatric patients by streamlining processes and working closely with physicians to determine appropriate treatments.
Served as an advocate for the rights of pediatric patients, ensuring their needs were met throughout treatment plans consistently prioritizing their best interests.
Mentored new nursing staff members on proper protocol adherence, leading to increased competency rates within the team over time.
Enhanced patient care by developing individualized pediatric nursing plans and evaluating outcomes.
Implemented evidence-based practices in medication administration, reducing errors and enhancing patient safety.
Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.
Maintained continuous growth of professional knowledge and competencies through ongoing education opportunities.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Evaluated patient histories, complaints, and current symptoms.
Monitored patient reactions after administering medications and IV therapies.
Managed patients recovering from medical or surgical procedures.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Implemented care plans for patient treatment after assessing physician medical regimens.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Education
Bachelor of Science - Nursing
Eastern Mennonite University
Harrisonburg, VA
05.2016
Associate of Science - Nursing
Kingston School of Nursing
Kingston, Jamaica
12.2001
Skills
Clinical Leadership
Vital signs monitoring
HIPAA Compliance
Patient confidentiality
Clinical Documentation
Quality Improvement
Discharge Planning
Compassionate Care
Staff Development
Interdisciplinary Collaboration
Critical Thinking
Patient Safety
Decision-Making
Patient Care Assessment
Patient Education
Training and mentoring
Employee Supervision
HIPAA Guidelines
CPR/AED
Clinical Staff Management
Problem Identification
Employee Recruitment and Hiring
Quality Control
Patient Advocacy
Employee Performance Evaluations
Multidisciplinary team collaboration
Employee Work Scheduling
Staff Supervision
Patient Relations
Basic Life Support for Health Care Providers (BLS)
Process Implementation
Performance monitoring
Emergency Readiness
Timeline
RN Coordinator
DBHDS - Western State Hospital
05.2013 - Current
Registered Nurse, Operating Room
Andrews Memorial Hospital
02.2006 - 11.2012
Registered Nurse, Pediatrics
Bustamante Hospital For Children
01.2002 - 02.2006
Bachelor of Science - Nursing
Eastern Mennonite University
Associate of Science - Nursing
Kingston School of Nursing
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