Meshon Bonner
Houston,TX
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
11
11
years of professional experience
Work History
Customer Service Advocate
Tom Thumb Grocery
Dallas, TX
08.2022 - 01.2024
- Utilized point-of-sale system to process cash, credit card, check and gift card payments.
- Ensured compliance with all safety policies and procedures.
- Maintained clean and clutter-free front-end area.
- Processed and completed cash or credit transactions accurately.
Customer Service Representative
Ugg's Sale Associates
Remote
05.2020 - 06.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Consulted with customers to resolve service and billing issues.
Sales Associate
Five Below
Houston, TX
02.2017 - 04.2020
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Sales Associate
Walgreens
Houston, TX
08.2012 - 01.2017
- Maintained cleanliness of store environment including floors, windows, displays.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
Education
Bachelor of Arts - Business Management
University of Phoenix
Tempe, AZ05-2027
Skills
- Order Fulfillment
- Credit card processing
- Data Collection
- Call Center Operations
- Inbound and Outbound Calling
- Sales expertise
- Payment Collection
- Payment handling
Timeline
Customer Service Advocate
Tom Thumb Grocery
08.2022 - 01.2024
Customer Service Representative
Ugg's Sale Associates
05.2020 - 06.2022
Sales Associate
Five Below
02.2017 - 04.2020
Sales Associate
Walgreens
08.2012 - 01.2017
Bachelor of Arts - Business Management
University of Phoenix