Mesou Liepke
Los Angeles,CA
Summary
Self-directed event coordinator with over 15 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors. Experienced with expertise in event planning, budgeting and management. Develops successful promotional campaigns and creates effective marketing and advertising materials. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools. Skilled uses event management software to properly plan, track and manage events. Experienced in working with stakeholders at all levels, from clients to vendors and suppliers. Possesses strong organizational and administrative skills to coordinate multiple projects simultaneously. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving. Competent with proven ability to develop creative, effective and successful event strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of event planning including logistics, venue selection and catering. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Party Coordinator
Boomerang
10.2021 - 12.2023
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Coordinated florists, photographers, and musicians for events.
- Brainstormed and implemented creative event concepts and themes.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Evaluated and selected service providers and vendors according to customer requirements.
- Inspected event facilities to confirm conformance to customer requirements.
- Developed post-event reports to determine effectiveness of each event.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Consulted with customers to determine objectives and requirements for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Developed creative themes for events and created related activities to engage attendees.
- Created detailed timelines and budgets for events to meet all deadlines.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Developed and distributed event surveys to gather feedback and assess event success.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Coordinated transportation and parking arrangements for guests and vendors.
- Coordinated travel and accommodations for event attendees.
- Oversaw event registration process by collecting and tracking attendee information.
- Utilized social media to promote events and increase attendance.
Food Preparation Worker
Maggiano's Restaurant
08.2021 - 04.2022
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Organized and re-stocked various stations and self-service items.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Monitored and maintained required food temperatures for safety.
- Assisted in setting up and breaking down kitchen stations.
- Stocked and rotated food items according to expiration dates.
- Loaded dishes, glasses and tableware into dishwashing machines.
Burger King Manager
Burger King
03.2021 - 12.2021
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Managed and motivated employees to be productive and engaged in work.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed senior-level personnel working in marketing and sales capacities.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
Grill Chef
McDonald's
09.2020 - 01.2021
- Provided support to crew members through all facets of food preparation and delivery.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Cleaned and maintained kitchen equipment regularly.
- Distributed food to team members with efficiency in high-volume environment.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Grilled meats and seafood to customer specifications.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Stored and handled goods correctly to maintain freshness and condition.
- Established and maintained productive staff relationships for positive working environments.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Verified order accuracy and quality ahead of service to maintain standards.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Restocked stations and supplies during slower periods between rushes.
- Trained new team members on kitchen operations and safety protocols.
- Operated and maintained grills, fryers and other cooking equipment.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Developed deep understanding of menu items and ingredients.
- Verified accurate portioning of food items and garnishes.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Modified recipes according to dietary requirements.
- Utilized problem-solving skills to address customer complaints.
- Prepared meals according to customer specifications.
- Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
Nail Tech, and Hair Stylist
Claudia Fashion Salon
10.2009 - 04.2020
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Communicated effectively with management concerning important customer issues.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to showcase products and boost sales.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Monitored current trends to understand fashions and better serve customer needs.
- Completed consultations with spa guests to determine nail care needs.
- Prepared items for photo shoots by removing tags, buffing surfaces and arranging layouts.
- Responded to customer requests and concerns about gel application and nail art designs.
- Maintained master appointment calendar covering all customer visits, employee schedules, and special events.
- Sourced materials and props for photo shoots to enhance products and appearance of subjects.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Offered advice and recommended products to improve and maintain nails.
- Kept tidy and organized area to comply with cleanliness standards.
- Updated customer service standards to increase number of return customers and overall company profits %.
- Oversaw schedule to manage appointments of new and existing clients.
- Increased sales by analyzing customer hair care needs and recommending courses of action to boost sales.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Worked with men, women and children to complete on daily basis.
- Recorded client payments and payment information daily with accuracy rate.
- Worked on customers daily while maintaining distinguished cleanliness and organization of work areas.
Front Desk Receptionist
Paradise Realestate
09.2010 - 11.2014
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed data entry and filing to keep records updated for easy retrieval.
- Entered and updated sensitive customer information during check-ins and room changes.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
IHOP Server
IHOP
06.2005 - 05.2008
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Teachers Assistance
Rainbow Daycare Center
07.2006 - 02.2007
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Gained extensive knowledge in data entry, analysis and reporting.
Denny's Server
Denny's Restaurants Franchise Association
02.2002 - 04.2005
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
Education
Bachelor of Music - Music
Miami Dade College
Miami, FL02.2021
High School Diploma -
Miami Jackson Senior High School
Miami, FL08.2005
Skills
- Business Administration
- Billing and Payment Processing
- Time Management
- Event Calendar Management
- Venue Selection
- Managing Events Start to Finish
- Party Service
- Guest Relations
- Event Staffing
- Food Service Regulations
- Vendor Negotiations
- Event Logistics
- Meeting Planning
- Events Requirements Gathering
- Records Management
- Special Event Planning
- POS Inventory System Operation
- Food Safety Oversight
- Digital Marketing
- Travel and Event Coordination
- Event Supervision
- Marketing and Advertising
- Media Relations
- Client Meetings
- Fundraising Events
- Team Mentorship
- File Management
- Microsoft Office
- Selling Event Products and Services
- Room Cleanup
- Safe Food Handling Practices
- Talent Booking
- Public Safety and Security
- Update Financial Records
- Book Signings
- Event Preparation
- Scheduling
- Branding
- Vendor and contract negotiations
- Events logistics management
- Health, hotel and food service regulations
- Conference planning
- Budget Management
- Menu planning
- Vendor relationship management
Accomplishments
- Cut event costs by average strategic negotiations with vendors.
- Grew venue bookings by launching aggressive print and digital marketing campaign.
- Achieved average of % guest satisfaction ratings for all events.
- Planned over honeymoons to complement clients' wedding plans.
- Built strong relationships with vendors such as florists, photographers, videographers, musicians and officiants to take hassle out of wedding planning.
- Executed over events in .
- Negotiated with vendors to obtain cost-effective services, saving clients average .
- Planned events
Languages
French
Full Professional
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Timeline
Party Coordinator
Boomerang
10.2021 - 12.2023
Food Preparation Worker
Maggiano's Restaurant
08.2021 - 04.2022
Burger King Manager
Burger King
03.2021 - 12.2021
Grill Chef
McDonald's
09.2020 - 01.2021
Front Desk Receptionist
Paradise Realestate
09.2010 - 11.2014
Nail Tech, and Hair Stylist
Claudia Fashion Salon
10.2009 - 04.2020
Teachers Assistance
Rainbow Daycare Center
07.2006 - 02.2007
IHOP Server
IHOP
06.2005 - 05.2008
Denny's Server
Denny's Restaurants Franchise Association
02.2002 - 04.2005
Bachelor of Music - Music
Miami Dade College
High School Diploma -
Miami Jackson Senior High School
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