Messiah Howard

Proven track record in enhancing product quality and customer satisfaction, demonstrated at Staffmark through meticulous defect identification and ISO standards knowledge. Skilled in computer applications and quality control techniques, I've effectively trained teams and reduced error rates, showcasing exceptional problem-solving and interpersonal skills. Proficient Quality Control Inspector adept at completing both destructive and non-destructive testing of materials and finished products. Versed in documentation and reporting as well as process improvements. Over [Number] years of experience in [Type] environments supporting quality improvements and reducing errors.

• Documented and resolved [Issue] which led to [Results].
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

• Physical Security Professional (PSP) - ASIS International.
• Warehouse Operations Certification - Warehousing Education and Research Council (WERC).
• Material Handling Equipment Certification - Material Handling Equipment Distributors Association (MHEDA).
• Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
• National Institute for Automotive Service Excellence Refrigerant Recovery and Recycling Review and Quiz – ASE.
• CompTIA A+ Technician – CompTIA.
• Certified Welder (CW) - American Welding Society.