Welcome! My name is Messiah, and I'm eager and driven in any work environment. I'm a dependable retail sales professional with experience in dynamic, high-performance environments. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I'm skilled in processing transactions, handling cash, using registers and arranging merchandise. And I was at home aid which gave me insight on how to help people.
Overview
8
8
years of professional experience
Work History
Campus Monitor
After School Programs Inc.
Coral Springs, FL
10.2023 - 06.2025
Ensure a safe and organized setting for students and staff on school premises.
Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Performed administrative duties such as filing incident reports or writing memos.
Monitored campus grounds to ensure safety of students and faculty.
They supervise student behavior, monitor for safety hazards, and respond to incidents, often working under the direction of school administrators.
Security proficiency.
Supervised student activities during school hours to ensure safety and compliance.
Enforced school policies and procedures to maintain a positive learning environment.
Assisted in emergency drills and safety protocols for student preparedness.
Conducted daily inspections of school facilities to identify potential hazards.
Communicated effectively with students, staff, and parents regarding school policies.
Provided support during school events, ensuring smooth operations and security measures.
Observed fire drills and other emergency evacuation procedures as needed.
Maintained records of all incidents reported while on duty.
Maintained high levels of alertness throughout shifts.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Sales Associate
Marshall’s
06.2023 - 05.2025
Delivering a positive customer experience while maintaining the store's appearance and adhering to company procedures.
Lifting heavy boxes, bringing merchandise to the store floor, stocking and excellent customer service.
Maintained organized sales floor to enhance customer experience.
Operated point-of-sale system for efficient transaction processing.
Assisted customers in selecting merchandise and provided product information.
Stocked shelves and ensured products were properly displayed.
Handled customer inquiries and resolved issues promptly.
Assisted in inventory management and restocking supplies regularly.
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Worked with fellow sales team members to achieve group targets.
Maintained cleanliness of store environment including floors, windows, displays.
Provided accurate information about products, prices and services.
Restocked shelves as needed to ensure sufficient inventory levels.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Maintained up-to-date knowledge of store merchandise and policies.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Used technology resources to assist customers in locating and selecting items.
Upsold additional items based on customer interests and needs.
Attended weekly team meetings to review performance goals and objectives.
Processed returns, exchanges, and refunds in accordance with company policies.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Described merchandise and explained use, operation and care.
Warehouse Worker
Lowes Home Improvement Warehouse
Fort Lauderdale, FL
06.2023 - 02.2024
Received and processed incoming shipments, verifying product accuracy and quality.
Maintained organized inventory by labeling and shelving products systematically.
Assisted team members in loading and unloading deliveries safely and promptly.
Conducted regular safety inspections on equipment to ensure safe operations.
Collaborated with colleagues to streamline order fulfillment processes effectively.
Ensured cleanliness of work areas by removing debris and organizing supplies systematically.
Used pallet jacks to move items to and from warehouse locations.
Kept shelves, workstations, and pallet areas neat and tidy to maintain a safe work environment.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Organized warehouse space for efficient storage of products.
Operated scanners, computers, and other equipment to track orders.
Staged and sorted multiple types of products for loading.
Preserved a safe work environment by maintaining clean workstations and pallet areas.
Followed established guidelines for picking orders accurately.
Received and tracked incoming inventory shipments.
Ensured safety protocols were followed at all times while operating machinery.
Inspected damaged goods before disposal or return to the vendor.
Maintained stock levels by company policies.
Processed returns of defective merchandise as required.
Maintained accurate inventory records using computerized tracking systems.
Packed boxes and stock using organizational guidelines.
Counted the number of boxes or units in loading docks to confirm proper completion of work orders.
Kept current on safety procedures and correct lifting techniques to prevent injuries.
Tagged and wrote identifying information on containers, boxes, and cargo.
Scanners are used to track parcel information, condition, or receipt.
Used a digital database to keep records of units and stock moved.
Home Health Aid
Community Home Health Care
New York
01.2020 - 04.2022
Administering medications
Checking vital signs such as respiration rates and pulse
Assisting with hygiene-related activities
Helping patients dress and undress
Taking clients to doctor visits
Performing light housekeeping
Adhering to a personalized care plan for each patient
Keeping records of each visit
Sales Associate
FootLocker
01.2017 - 01.2022
During my work day I will greet customers, help locate merchandise and suggest suitable options. For example a customer asking which dress she should buy.
I will organize merchandise racks and displays to promote and maintain visually appealing environments. For example if I'm working in the shoe room I will make sure the shoes are displayed correctly.
I maintained a clean sales floor and straightened and faced merchandise. If I open the store I will sweep, mop, wipe the mirrors, clean the racks and dress the mannequins.
I will help customers complete purchases, locate items and add their phone number to our system to do returns and exchanges.
I am accountable for the accuracy of my cash drawer during a shift. After each shift, my manager must count down the drawer to see if it matches daily transactions.